Retail Sales Associate: Customer Experience & Growth

JD Sports NA; Hazel Green (AL); On-site; USD 10,000 - 15,000; Full time

Job summary

JD Sports NA in Hazel Green, Alabama is seeking a Sales Associate to provide quality customer service and drive product sales. You will become knowledgeable in product areas and promote merchandise in-store while upholding company standards.

The role emphasizes outstanding customer service, teamwork, and contributing to a positive in-store experience for long-time customers. This is an on-site position in a retail environment.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service and assist customers as they enter the store.
• Promote and sell services and merchandise.
• Set sales goals and track performance to improve selling skills.
• Follow all company policies and manuals.
• Assist daily store operations, including shipments and store maintenance.
• Use merchandising knowledge to promote products and increase sales.
• Strive to meet or exceed sales targets.
• Communicate merchandise needs and pricing concerns to management.
• Attend staff meetings and clinics.
• Protect company assets by following internal controls and reporting fraud risk.

Skills

Customer service

Interpersonal skills

Communication

Team player

Self-motivated

Attention to detail

Job description

JD Sports NA in Hazel Green, Alabama is seeking a Sales Associate to provide quality customer service and drive product sales. You will become knowledgeable in product areas and promote merchandise in-store while upholding company standards.

The role emphasizes outstanding customer service, teamwork, and contributing to a positive in-store experience for long-time customers. This is an on-site position in a retail environment.