Retail Sales Associate — Customer Experience Champion

The TJX Companies, Inc.; Battle Creek (MI); On-site; USD 19,286 - 19,975; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

TJ Maxx in Battle Creek, MI is seeking a team member to deliver a highly satisfying customer experience in a fast-paced retail setting. You will engage with customers, process transactions, restock merchandise, and uphold store standards while supporting loss prevention and loyalty programs.

This role requires teamwork, adaptability, and clear communication, with a starting wage of $14.00 to $14.50 per hour and a comprehensive benefits package.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multitasking.
• Able to adapt to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Multi-tasking

Flexible schedule

Job description

TJ Maxx in Battle Creek, MI is seeking a team member to deliver a highly satisfying customer experience in a fast-paced retail setting. You will engage with customers, process transactions, restock merchandise, and uphold store standards while supporting loss prevention and loyalty programs.

This role requires teamwork, adaptability, and clear communication, with a starting wage of $14.00 to $14.50 per hour and a comprehensive benefits package.