Retail Sales Associate - Customer Experience Champion

Famous Footwear; Ashwaubenon (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

30% Associate Discount across Caleres/

Job summary

Famous Footwear is seeking a customer-focused associate to support daily store operations, pricing, shipments, and inventory. You’ll help customers find the perfect shoes and provide engaging service while upholding store standards.

You’ll collaborate with the team, adapt to a flexible schedule including nights and weekends, and contribute to a welcoming, inclusive environment. Benefits include employee discounts and career development opportunities.

Qualifications

• Demonstrates ability to communicate positively with store associates at all levels.
• Strong working knowledge of general retail practices and procedures.
• Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends and extended hours.

Responsibilities

• Ace Retail Operations: pricing, shipment processing, fulfillment and inventory oversight.
• Maintain clean, organized store and ensure products are easily shoppable.
• Engage customers with top-notch service and shoe recommendations.
• Support training and development for teammates as needed.
• Uphold company policies with integrity and openness to feedback.
• Contribute to a positive, inclusive team environment.

Skills

Customer service

Communication

Teamwork

Flexible schedule

Independent judgment

Education

High School Diploma/GED

Job description

Famous Footwear is seeking a customer-focused associate to support daily store operations, pricing, shipments, and inventory. You’ll help customers find the perfect shoes and provide engaging service while upholding store standards.

You’ll collaborate with the team, adapt to a flexible schedule including nights and weekends, and contribute to a welcoming, inclusive environment. Benefits include employee discounts and career development opportunities.