Retail Sales Associate: Customer Champion & Merchandiser

storesalesassociate; Dearborn (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

CITITRENDS in Michigan is seeking a Sales Associate to deliver friendly, knowledgeable service and uphold store policies while assisting customers.

The role focuses on merchandise knowledge, cash handling, price changes, and maintaining a neat appearance; requires a high school diploma and the ability to work nights and weekends in a fast-paced retail environment. You will process transactions, support loss prevention, and contribute to a positive team culture.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight
• Assists with price changes/markdowns
• Balances register according to company policy
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as greeting customers, abiding by fitting room policies, ringing customers in a timely fashion, and thanking customers for shopping at store and inviting them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level
• Explains exchange/refund policies to customers after transactions
• Assist Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies
• Performs other duties as may be assigned

Skills

Excellent communication

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

CITITRENDS in Michigan is seeking a Sales Associate to deliver friendly, knowledgeable service and uphold store policies while assisting customers.

The role focuses on merchandise knowledge, cash handling, price changes, and maintaining a neat appearance; requires a high school diploma and the ability to work nights and weekends in a fast-paced retail environment. You will process transactions, support loss prevention, and contribute to a positive team culture.