Retail Sales Associate: Customer-Centric & Team-Driven

Macy's; Houston (TX); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Merchandise discounts

Employee development

Job summary

Macy's in Houston is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You understand customer needs, offer personalized recommendations, and connect them with the right products and services on the floor or in the fitting rooms.

You will stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors, building trust and loyalty with every interaction.

Qualifications

• Flexible availability including weekends and holidays.
• Comfortable communicating with customers and colleagues.
• Ability to meet daily sales goals and stay focused on performance.
• Enjoy meeting people, learning about them, and sharing information.
• Able to adapt to changing priorities and work well in a team.
• Comfort with electronic devices and point‑of‑sale technology.

Responsibilities

• Greet customers and build relationships to deliver personalized recommendations.
• Support selling goals and drive performance through customer engagement.
• Maintain a clean, organized, and inviting shopping space on the floor and in fitting rooms.
• Explain Loyalty program benefits and ensure customers leave with what they need.
• Collaborate with teammates to serve customers and contribute to store success.
• Handle transactions accurately at the cash register and assist with merchandise moves.

Skills

Flexible availability

Customer service

Effective communication

Teamwork

Sales goal orientation

Adaptability

Comfort with technology

Tools

Cash register / POS system

Handheld devices

Job description

Macy's in Houston is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You understand customer needs, offer personalized recommendations, and connect them with the right products and services on the floor or in the fitting rooms.

You will stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors, building trust and loyalty with every interaction.