Retail Sales Associate: Customer Care & Merchandising Pro

Dollar General; Franklin (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is seeking a team member to support store operations, including stocking, merchandising, checkout, and customer assistance. You’ll follow plan-o-gram guidance, perform cash-handling duties, and help maintain a clean, organized store environment.

Ideal candidates are reliable, able to stand/walk for long periods, and comfortable with basic math and reading instructions. This role contributes to profitability and customer satisfaction in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Basic cashiering knowledge and math skills.
• Experience with cash handling and operating a point-of-sale system.

Responsibilities

• Unload trucks and stock merchandise.
• Receive, open and unpack cartons and totes; store merchandise or move to sales floor.
• Build and rotate merchandise displays; stock and face shelves.
• Restock recovered merchandise and assist customers in locating items.
• Operate cash register, total purchases, and bag merchandise; collect payment.
• Assist with ordering merchandise using handheld scanners as needed.
• Maintain store cleanliness including front end, restrooms, and stockroom.
• Greet customers and comply with company policies and procedures.

Skills

Interpersonal skills

Safety policies

Plan-O-gram knowledge

Cash handling

Basic math

IBM cash register functions

Education

High school diploma or equivalent

Tools

IBM cash register

Job description

Dollar General is seeking a team member to support store operations, including stocking, merchandising, checkout, and customer assistance. You’ll follow plan-o-gram guidance, perform cash-handling duties, and help maintain a clean, organized store environment.

Ideal candidates are reliable, able to stand/walk for long periods, and comfortable with basic math and reading instructions. This role contributes to profitability and customer satisfaction in a fast-paced retail setting.