Retail Sales Associate – Cricket Wireless

Workstream; Baldwin Park (CA); On-site; USD 42,000 - 84,000; Full time

Benefits offered by this job

$18.50/hour base pay

Uncapped commissions

Daily performance bonuses

Opportunity to earn up to $7,000/month

Paid training

Internal promotion opportunities

Growth to Store Manager and leadership

Performance-based earning potential

Job summary

Cricket Wireless Retail Sales Associate role in California with NKB Corporate partner responsibilities: assist customers, promote plans and devices, and provide excellent service. Training is provided and performance can lead to internal growth within the Cricket Wireless network.

Earn $18.50 per hour plus uncapped commissions and daily bonuses; top performers may reach up to $7,000 per month with base pay, commissions, and bonuses, depending on hours and sales results.

Qualifications

• Strong communication and customer service skills.
• Sales-driven and motivated to achieve performance goals.
• Positive and professional attitude.
• Comfortable working directly with customers.
• Dependable and punctual.
• Willing to learn and accept coaching.
• Ability to work retail hours, including weekends as needed.
• Previous wireless or retail sales experience is preferred but not required.
• Bilingual English/Spanish candidates are highly preferred.

Responsibilities

• Assist customers with Cricket Wireless products, plans, promotions, and services.
• Recommend phones, accessories, and wireless solutions based on customer needs.
• Meet and exceed individual sales and performance goals.
• Provide excellent customer service throughout the sales process.
• Process activations, upgrades, payments, and customer transactions.
• Maintain strong knowledge of current products and promotions.
• Keep the store clean, organized, and customer-ready.
• Assist with inventory and merchandising.
• Follow company policies and operational procedures.
• Work closely with store management and team members to achieve store goals.

Skills

Communication

Customer service

Sales-driven

Professional attitude

Customer interaction

Dependable

Punctual

Coaching openness

Weekend availability

Retail sales experience preferred

Bilingual English/Spanish

Job description

Retail Sales Associate – Cricket Wireless

Compensation: $18.50 per hour + Uncapped Commissions + Daily Bonuses

High-performing team members have the opportunity to earn up to $7,000 per month through a combination of base pay, commissions, and performance bonuses.

(Actual earnings vary based on individual performance, hours worked, sales results, and bonus eligibility.)

Job Overview:

We are hiring motivated and outgoing Retail Sales Associates to join our Cricket Wireless retail team in California.

If you enjoy talking to people, helping customers, and earning more based on your performance, this is a great opportunity to build a long-term career in wireless retail.

Previous wireless experience is helpful but not required. We provide training and opportunities for internal growth.

Responsibilities:

• Assist customers with Cricket Wireless products, plans, promotions, and services
• Recommend phones, accessories, and wireless solutions based on customer needs
• Meet and exceed individual sales and performance goals
• Provide excellent customer service throughout the sales process
• Process activations, upgrades, payments, and customer transactions
• Maintain strong knowledge of current products and promotions
• Keep the store clean, organized, and customer-ready
• Assist with inventory and merchandising
• Follow company policies and operational procedures
• Work closely with store management and team members to achieve store goals

What We Offer:

• $18.50/hour base pay
• Uncapped commissions
• Daily performance bonuses
• Opportunity to earn up to $7,000/month
• Paid training
• Internal promotion opportunities
• Opportunity to grow into Store Manager and other leadership positions
• Performance-based earning potential

Qualifications:

• Strong communication and customer service skills
• Sales-driven and motivated to achieve performance goals
• Positive and professional attitude
• Comfortable working directly with customers
• Dependable and punctual
• Willing to learn and accept coaching
• Ability to work retail hours, including weekends as needed
• Previous wireless or retail sales experience is preferred but not required
• Bilingual English/Spanish candidates are highly preferred

Travel Requirement:

Important: Employees may be required to work at or travel to different store locations based on business needs. Reliable transportation and flexibility to travel between nearby locations may be required.

NKB Corporate, a premier private partner of Cricket Wireless, is one of the largest Cricket-exclusive retailers in the nation. We deliver cutting-edge 5G LTE services and the latest devices while providing an exceptional customer experience built on integrity, professionalism, and innovation. With 30+ retail locations across the U.S., we empower customers with seamless connectivity without the limits of annual contracts.