Retail Sales Associate: Create Memorable Customer Moments

Macy's; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Holidays

Job summary

Macy's in Cincinnati is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in the fitting room.

You will stay focused on hitting selling goals through customer engagement and smart selling, build trust, meet targets, and inspire loyalty, while helping keep the space clean,

Qualifications

• Customer service experience and hospitality mindset.
• Strong communication and active listening skills.
• Ability to work in a team and adapt to a fast-paced environment.
• Sales-focused with goal-driven attitude.
• Friendly, engaging personality with a customer-first approach.

Responsibilities

• Greet customers and offer personalized product recommendations.
• Assist customers on the sales floor and in fitting rooms to drive sales.
• Maintain a clean, organized, and inviting selling space.
• Process transactions using cashier systems and handheld devices.
• Support team goals by engaging customers and promoting loyalty programs.

Skills

Customer service

Communication

Teamwork

Sales-oriented

Hospitality

Tools

Cashier system

Handheld device

Job description

Macy's in Cincinnati is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in the fitting room.

You will stay focused on hitting selling goals through customer engagement and smart selling, build trust, meet targets, and inspire loyalty, while helping keep the space clean,