Retail Sales Associate: Create Memorable Customer Experiences

R301US Hibbett Retail, Inc.; Moline (IL); On-site; USD 19,000 - 26,000; Full time

Job summary

Hibbett is seeking a Sales Associate in Moline, IL to deliver quality customer service and drive product sales. You will be knowledgeable across product areas, uphold policies, promote sales, and create a positive customer experience to build loyalty.

You will support store operations, assist customers, promote services, and aim to meet or exceed sales goals while protecting assets and following company procedures.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Self-starter

Attention to detail

Team player

Job description

Hibbett is seeking a Sales Associate in Moline, IL to deliver quality customer service and drive product sales. You will be knowledgeable across product areas, uphold policies, promote sales, and create a positive customer experience to build loyalty.

You will support store operations, assist customers, promote services, and aim to meet or exceed sales goals while protecting assets and following company procedures.