Sales Associate: Elevate Customer Experience

R301US Hibbett Retail, Inc.; Galesburg (IL); On-site; USD 22,000 - 23,000; Full time

Job summary

Hibbett Sales Associate in Galesburg, IL is responsible for delivering quality customer service and driving product sales in the Operations department. This non-exempt hourly role reports to the Store Manager and supports daily store operations and promotions.

The position emphasizes customer engagement, product knowledge, and meeting sales targets while maintaining company standards and policies.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Is a self-starter with initiative.
• Strong attention to detail and ability to multitask.
• Team-player with passion for outstanding service.

Responsibilities

• Provide extraordinary customer service to store visitors.
• Promote and sell services and merchandise offered by the store.
• Set and track sales goals and improve selling skills.
• Follow company policies and visual/operations manuals.
• Assist in daily store operations including shipments and upkeep.
• Present merchandise to drive sales per product knowledge.
• Meet or exceed sales targets and communicate needs to management.
• Participate in staff meetings and trainings as required.
• Protect assets and report potential fraud risks.

Skills

Customer service

Interpersonal skills

Communication

Initiative

Attention to detail

Team player

Job description

Hibbett Sales Associate in Galesburg, IL is responsible for delivering quality customer service and driving product sales in the Operations department. This non-exempt hourly role reports to the Store Manager and supports daily store operations and promotions.

The position emphasizes customer engagement, product knowledge, and meeting sales targets while maintaining company standards and policies.