Retail Sales Associate | Create Joyful Shopping Experiences

Daiso USA; Federal Way (WA); On-site; USD 26,000 - 36,000; Full time

Job summary

Daiso USA is seeking a Store Sales Associate to provide exceptional customer service, assist with sales, and maintain store presentation in Sea Tac Village, Federal Way, WA. You will greet customers, answer questions, identify needs, and support merchandising and cashier duties to ensure a smooth shopping experience.

When on Lead Shift, you’ll coordinate tasks, support management, and uphold store standards.

Qualifications

• Excellent communication skills and ability to build positive relationships with customers and team members.
• Customer-focused mindset with a positive attitude and desire to resolve issues promptly.
• Ability to perform in a fast-paced environment and manage multiple priorities at the same time.
• Dependability, punctuality, and professional conduct.
• Basic math skills and ability to accurately process transactions.
• Familiarity with point-of-sale systems is preferred.

Responsibilities

• Greet and direct customers in a friendly and professional manner.
• Answer customer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions to support the shopping experience.
• Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
• Promptly resolve customer concerns when able and elevate complaints or sensitive issues to store leadership when necessary.
• Organize merchandise on shelves and restock merchandise when low or empty.
• Assist with back stockroom organization and set up of merchandise displays on the sales floor.
• Maintain a clean, organized, and safe sales floor, checkout area, and back stock area.
• Assist with receiving, organizing, pricing, labeling, and replenishing merchandise.
• Perform routine inventory counts and support inventory management activities as directed.
• Operate the cash register and accurately process cash, check, credit card payments
• Complete store administrative tasks as directed by the Store Manager or Assistant Manager.
• Follow company policies, procedures, safety expectations, and loss prevention practices.
• Carry out other duties as assigned based on business needs.
• Maintain awareness of loss prevention practices and report suspicious activity, safety concerns, inventory discrepancies, or policy violations to store leadership.
• Follow all cash handling, inventory control, and asset protection procedures.

Skills

Excellent communication skills

Customer-focused mindset

Ability to manage multiple priorities

Dependability and punctuality

Basic math skills

Education

High School Diploma or GED

Tools

POS systems

Basic computer skills

Job description

Daiso USA is seeking a Store Sales Associate to provide exceptional customer service, assist with sales, and maintain store presentation in Sea Tac Village, Federal Way, WA. You will greet customers, answer questions, identify needs, and support merchandising and cashier duties to ensure a smooth shopping experience.

When on Lead Shift, you’ll coordinate tasks, support management, and uphold store standards.