Retail Sales Associate: Create Joyful Shopping Experiences

Daiso USA; Aurora (CO); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Daiso USA is hiring a Store Sales Associate to deliver excellent customer service, support store sales, and maintain merchandise presentation. You will process transactions, keep the store organized, and help create a clean, profitable shopping environment.

When on Lead Shift, you will assist the Manager with coordinating daily work, assigning tasks, and guiding team members, ensuring smooth operations and strong customer focus.

Qualifications

• High School Diploma, GED, or equivalent preferred.
• 0-2 years of relevant retail, customer service, or sales experience preferred.
• Prior retail sales experience is a plus.
• Prior experience supporting opening/closing, task coordination, training, or shift support is a plus for Lead Shift assignments.

Responsibilities

• Greet and direct customers in a friendly and professional manner.
• Answer customer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions to support the shopping experience.
• Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
• Promptly resolve customer concerns when able and elevate complaints or sensitive issues to store leadership when necessary.

Skills

Excellent communication

Customer-focused

Fast-paced multitasking

Dependability

Basic math

Basic computer skills

Inventory stocking procedures

Lead shift coordination

Interest in Daiso products

Education

High school diploma / GED

Tools

POS systems familiarity

Job description

Daiso USA is hiring a Store Sales Associate to deliver excellent customer service, support store sales, and maintain merchandise presentation. You will process transactions, keep the store organized, and help create a clean, profitable shopping environment.

When on Lead Shift, you will assist the Manager with coordinating daily work, assigning tasks, and guiding team members, ensuring smooth operations and strong customer focus.