Retail Sales Associate — Create Joyful Customer Moments

Daiso USA; Fontana (CA); Sur place; USD 19 000 - 26 000; Plein temps

Résumé du poste

Daiso USA is seeking a Store Sales Associate in Fontana, CA to deliver outstanding customer service, drive sales, and maintain inviting product displays. You will greet customers, answer questions, and help identify needs to recommend solutions.

In this role you will also support cash handling, stock merchandise, and help with store operations. The position is ideal for energetic individuals who enjoy a fast-paced retail environment and working as part of a team.

Qualifications

• Excellent communication skills and ability to build positive relationships with customers and team members.
• Customer-focused mindset with a positive attitude and desire to resolve issues promptly.
• Ability to perform in a fast-paced environment and manage multiple priorities.
• Dependability, punctuality, and professional conduct are required.
• Basic math skills and ability to accurately process transactions.
• Basic computer skills and familiarity with point-of-sale systems preferred.
• Knowledge of inventory stocking procedures preferred.
• Ability to support team members, assign tasks, and communicate expectations when scheduled for Lead Shifts.
• Interest in Daiso products is a plus.

Responsabilités

• Greet and direct customers in a friendly and professional manner.
• Answer customer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions to support the shopping experience.
• Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
• Promptly resolve customer concerns when able and escalating complaints or sensitive issues to store leadership when necessary.
• Organize merchandise on shelves and restock merchandise when low or empty.
• Assist with back stockroom organization and set up of merchandise displays on the sales floor.
• Maintain a clean, organized, and safe sales floor, checkout area, and back stock area.
• Assist with receiving, organizing, pricing, labeling, and replenishing merchandise.
• Perform routine inventory counts and support inventory management activities as directed.
• Operate the cash register and accurately process cash, check, credit card payments
• Complete store administrative tasks as directed by the Store Manager or Assistant Manager.
• Follow company policies, procedures, safety expectations, and loss prevention practices.
• Carry out other duties as assigned based on business needs.
• Maintain awareness of loss prevention practices and immediately report suspicious activity, safety concerns, inventory discrepancies, or policy violations to store leadership.
• Follow all cash handling, inventory control, and asset protection procedures.

Connaissances

Communication

Customer focus

Fast pace

Dependability

Math skills

Computer skills

POS familiarity

Inventory stocking

Lead shift

Product knowledge

Formation

High school / GED

Description du poste

Daiso USA is seeking a Store Sales Associate in Fontana, CA to deliver outstanding customer service, drive sales, and maintain inviting product displays. You will greet customers, answer questions, and help identify needs to recommend solutions.

In this role you will also support cash handling, stock merchandise, and help with store operations. The position is ideal for energetic individuals who enjoy a fast-paced retail environment and working as part of a team.