Retail Sales Associate — Commission & Benefits

FirstCash; Phoenix (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Commission up to 8%

Earned Wage Access

Employee discounts

Medical benefits

401(k) auto-enrollment

Tuition reimbursement

Vacation time

Job summary

FirstCash Holdings, Inc. in Phoenix, AZ is seeking a Full-Time Retail Sales Associate to greet customers, assist with sales, loans, and product inquiries, and maintain an organized sales floor.

You will support pawn and short-term loan services, explain terms, and process transactions accurately while adhering to policies. Enjoy competitive pay with commission and comprehensive benefits.

Qualifications

• 18+ years old with a high school diploma or GED or equivalent.
• Ability to stand, walk, lift up to 50 lbs and perform physical tasks.
• Flexible retail schedule including weekends and holidays.
• Comfortable with a variety of merchandise; firearms in FFL locations (certification provided).
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills; experience with retail checkout systems is a plus.
• Willingness to assist customers or retrieve merchandise from exterior areas.
• Bilingual applicants encouraged to apply.

Responsibilities

• Greet and assist customers with sales, loans, and product inquiries.
• Support customers with pawn and short-term loan services by explaining terms and completing paperwork.
• Process sales and loan activity accurately while following company and regulatory guidelines.
• Evaluate merchandise for condition and value to support buying, selling, and loan decisions.
• Maintain a clean, organized sales floor and merchandise displays.
• Handle cash and negotiable items responsibly.
• Support store operations, including basic opening/closing tasks.
• Communicate clearly with customers and team members.
• Complete required training and follow company policies.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Bilingual

Basic math

Teamwork

Education

High school diploma or GED

Job description

FirstCash Holdings, Inc. in Phoenix, AZ is seeking a Full-Time Retail Sales Associate to greet customers, assist with sales, loans, and product inquiries, and maintain an organized sales floor.

You will support pawn and short-term loan services, explain terms, and process transactions accurately while adhering to policies. Enjoy competitive pay with commission and comprehensive benefits.