Retail Sales Associate – Clienteling & Service Pro

Chico's FAS, Inc. - Retail; Reston (VA); On-site; USD 18,000 - 22,000; Full time

Job summary

Chico's FAS, Inc. is seeking a Sales Associate to support Management in promoting a customer-focused, product-driven culture dedicated to delivering a great shopping experience and maximum profitability.

The role emphasizes delivering Most Amazing Personal Service (MAPS), assisting customers with merchandise, processing transactions, and participating in store sets and visual upkeep while helping to build a loyal client base through clienteling and fashion guidance.

Qualifications

• High School diploma or equivalent.
• Retail or sales experience preferred.
• For certain states, minimum age requirements apply (as listed).

Responsibilities

• Drive for Results: meet sales goals, offer merchandise recommendations, and maintain pricing and visual standards.
• Customer Experience: provide MAPS-based service, resolve customer concerns, manage payments and returns efficiently, and promote loyalty programs.
• Operational Excellence: support replenishment, fulfill locate orders, assist with floor sets and visual directives, and keep boutique clean and organized.
• Teamwork and Growth: contribute to an inclusive environment, seek feedback, and perform other duties as assigned.

Skills

Excellent communication skills

Excellent customer service skills

Retail or sales experience

Technology adaptability

Organizational skills

Education

High School diploma

Job description

Chico's FAS, Inc. is seeking a Sales Associate to support Management in promoting a customer-focused, product-driven culture dedicated to delivering a great shopping experience and maximum profitability.

The role emphasizes delivering Most Amazing Personal Service (MAPS), assisting customers with merchandise, processing transactions, and participating in store sets and visual upkeep while helping to build a loyal client base through clienteling and fashion guidance.