Retail Sales Associate - Chicago Premium Outlet

PUMA; Aurora (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a forward-thinking company where your customer service skills will shine! In this role, you will be at the forefront of providing an exceptional shopping experience while achieving sales targets. You will handle transactions, maintain store standards, and ensure a safe environment for both customers and staff. If you're a strong communicator who thrives in a fast-paced retail setting and is eager to learn, this is the perfect opportunity for you. Embrace the chance to grow in a supportive environment that values teamwork and excellence.

Qualifications

• 1-2 years of experience in customer service-oriented retail.
• Strong communication skills and ability to work in a team.

Responsibilities

• Provide high standards of customer experience in store.
• Process sales transactions accurately and maintain store cleanliness.

Skills

Customer Service

Teamwork

Communication Skills

Quick Learning

Basic Computer Skills

Ability to Lift/Carry up to 30 pounds

Tools

MS Office

Job description

YOUR MISSION

1. Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
2. Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
3. Responsible for accurately processing sales transactions at checkout, securely and quickly
4. Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
5. Responsible for the execution and processing of incoming and outgoing merchandise
6. Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
7. Responsible for maintaining a safe, healthy and compliant working and shopping environment
8. Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

YOUR TALENT

1. 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
2. Strong team player
3. Strong communication skills
4. Ability to learn quickly
5. Knowledge of computer skills, basic know-how about MS Office programs
6. Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $15.00-$16.50 + Benefits

Pay may vary depending on job-related knowledge, skills, and experience