Retail Sales Associate Apparel

DICK'S SPORTING GOODS; Sterling Heights (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading sports retailer where your passion for sports and customer service can shine! This position is all about creating an exceptional shopping experience for customers, ensuring they feel welcomed and valued. You will be responsible for maintaining high merchandising standards and promoting company programs while collaborating with teammates to support store operations. If you thrive in a fast-paced environment and enjoy helping others, this is the perfect opportunity to make a positive impact in the community and be part of a team that values inclusivity and diversity.

Qualifications

• Experience in retail sales or customer service is preferred.
• Ability to lift items weighing 15 to 35 lbs. repetitively.

Responsibilities

• Greet customers and support their shopping experience.
• Uphold merchandising and presentation standards in the store.

Skills

Customer-Focus

Collaboration

Decision-Making

Accountability

Action-Oriented

Education

Prior retail sales experience

Customer service experience

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize.

1. Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
2. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards.
3. Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment).
4. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintain confidentiality of all Company information.
5. Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
6. Take an all-hands-on-deck approach to support the team across the store.
7. Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

1. Ensures Accountability
2. Customer-Focus
3. Collaborative
4. Instills Trust
5. Decision-Quality/Decision-Making Abilities
6. Action-Oriented

QUALIFICATIONS:

1. Prior retail sales, cashier, or customer-focused experience preferred.
2. Ability to stand, bend, stoop, reach, push, pull and lift items weighing 15 to 35 lbs. repetitively (up to 25 times per hour).
3. Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
4. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).