Retail Sales Associate Apparel

Dick's Sporting Goods; Framingham (MA); On-site; USD 21,000 - 33,000; Part time

Job summary

DICK'S Sporting Goods in Framingham, MA, is seeking store teammates to greet customers, understand their needs, and help create an exceptional shopping experience. The role emphasizes product knowledge, friendly service, and adherence to safety and loss prevention policies.

Responsibilities include merchandising, promoting programs, maintaining an inclusive store environment, and supporting the team across the store. The starting pay range is $15.50–$24.25 per hour, with benefits offered.

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods (up to 4 hours) standing or walking and to work at heights greater than 4 feet with ladder or platform.

Responsibilities

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Uphold merchandising and presentation standards by following floor sets, signage, price changes, and inventory presentation.
• Promote company programs such as customer loyalty, warranties, and credit card enrollment.
• Adhere to safety, loss prevention, and standard operating procedures; maintain confidentiality of company information.
• Create an inclusive store environment where teammates and customers are welcomed, safe, and respected.
• Support the team across the store with an all-hands-on-deck approach.
• Perform other tasks as assigned by management.

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize.

OVERVIEW

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.

• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.

• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

• Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.

• Take an all-hands-on-deck approach to support the team across the store.

• Perform other tasks as assigned by management.

TEAMMATE TRAITS

• Ensures Accountability

• Customer-Focus

• Collaborative

• Instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

QUALIFICATIONS

• Prior retail sales, cashier, or customer-focused experience preferred.

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).

• Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.

• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Targeted Pay Range: $15.50 - $24.25. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits.