Retail Sales Associate (AM)

Milwaukee Succeeds; Gurnee (IL); On-site; USD 21,000 - 22,000; Part time

Job summary

The Salvation Army in Gurnee, IL is seeking a part-time Retail Sales Associate to deliver friendly customer service, operate the POS, and maintain a welcoming store environment. You will assist with donations, merchandise, and daily operations in a mission-driven retail setting.

Ideal candidates have strong English communication, basic computer skills, and a reliable schedule. This role requires flexibility to work evenings and weekends and reliable transportation to the store.

Qualifications

• Must have high school diploma or be pursuing one.
• Excellent English communication for customer and team interactions.
• Basic computer skills and ability to learn new systems.
• Flexible schedule including evenings, nights, weekends and holidays.
• Professional appearance and adherence to dress code.
• Reliable and team-oriented mindset with dependable transportation.

Responsibilities

• Provide exceptional customer service by greeting customers and offering assistance.
• Process sales transactions accurately using the POS system and balance the cash drawer.
• Maintain store appearance through cleaning, organizing, and restocking merchandise.
• Help meet daily production goals by processing and displaying new merchandise.
• Contribute to a positive and welcoming shopping environment.
• Cross-trained in other departments and/or perform bank running as needed.

Skills

Strong English communication

Customer service orientation

Basic computer skills

Flexible schedule

Reliable transportation

Professional appearance

Team oriented

Education

High School Diploma or currently pursuing

Tools

POS system

Job description

Pay Rate: $15.00-$16.00/per hour

Status: Part-time, up to 28 hours, per week

Shift: 4:30pm-8:30pm (hours may vary, includes Saturday)

Location: Gurnee

Retail Sales Associate- The Salvation Army

About the Role

Join our team in "Doing the Most Good" as a Retail Sales Associate. We're seeking friendly and enthusiastic individuals who will help create a welcoming shopping experience for our diverse community of customers and donors. This role combines customer service, retail operations, and mission-driven work to support The Salvation Army's community programs. You'll be an essential part of our team, transforming donations into resources that directly support our mission of serving those in need in our community.

Key Responsibilities

• Provide exceptional customer service by greeting customers and offering assistance
• Process sales transactions accurately using our Point of Sale system including opening, closing, and balancing
• Maintain store appearance through cleaning, organizing, and restocking
• Help meet daily production goals by processing and displaying new merchandise
• Contribute to a positive shopping environment
• Must also have one or more these three duties:
• Bank Running (requires reliable transportation)
• Pricing
• Cross trained in other Departments

What You'll Need to Succeed

Required Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for customer and team interactions
• Basic computer skills and ability to learn new systems
• Ability to work a flexible schedule. Including evenings/night, holidays, & weekends.
• Professional appearance and adherence to dress code
• Reliable and team-oriented mindset
• Reliable transportation

Physical Requirements

• Ability to stand for extended periods
• Capability to move throughout the store
• Physical ability to handle merchandise and maintain store appearance

Training and Development

• Comprehensive POS system training provided
• Expected POS system proficiency within 3 months
• Ongoing professional development opportunities

What Success Looks Like

• Accurate and efficient sales transactions
• Positive customer feedback
• Clean and organized store environment
• Meeting daily production and sales goals
• Strong team collaboration
• Reliable attendance and punctuality

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.