Retail Sales Associate - 2226

FirstCash; Houston (TX); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Commission up to 8%

Flexible hours 9AM–6PM

Earned wage access

Employee discounts

Medical/dental/vision

Life insurance

401(k) auto-enrollment

Job summary

FirstCash in Houston is seeking a Full-Time Retail Sales Associate who greets customers, assists with sales, loans, and product inquiries, and helps maintain a welcoming store floor.

The role offers hourly pay between $10 and $14 plus commission up to 8%, with scheduling typical 9AM–6PM in many locations. Earned Wage Access starts after day 2, and employee discounts apply from day one. Benefits include medical/dental/vision and retirement options.

Qualifications

• Customer service experience and a friendly, helpful attitude.
• Bilingual communication in English and Spanish is a plus.
• Ability to handle cash and basic math accurately.
• Strong sales and upselling skills with customers.
• Clear, effective communication with customers and team members.

Responsibilities

• Greet and assist customers with sales, loans, and product inquiries.
• Explain terms and guide customers through pawn/short-term loan processes for a smooth experience.
• Process sales and loan activity accurately while following company policies.
• Assess merchandise condition and value to support buying/selling decisions.
• Maintain a clean, organized sales floor and attractive displays.
• Handle cash and negotiable items responsibly; ensure accuracy.

Skills

Customer service

Bilingual (English/Spanish)

Cash handling

Sales

Communication

Education

High school diploma or GED

Tools

Retail POS systems

Job description

Description

Full-Time Retail Sales Associate

$10.00 – $14.00 per hour + Unlimited Commission

We’re looking for a customer‑focused Retail Sales Associate to join our team! If you enjoy helping customers, working with a variety of merchandise, and earning commission on top of your hourly rate, this role is a great fit.

Why You’ll Love Working Here

• Competitive hourly pay + commission up to 8%
• Great hours — most stores open 9AM–6PM; many closed Sundays
• Earned Wage Access available after day 2
• Employee discounts starting day one
• Medical, Dental, Vision, Life & supplemental benefits (eligibility required)
• Vacation & Sick/Personal time based on tenure and applicable state/local requirements
• 401(k) auto‑enrollment after 6 months (age requirements apply)
• Tuition Reimbursement opportunities for eligible employees

What You’ll Do

• Greet and assist customers with sales, loans, and product inquiries
• Support customers with pawn and short-term loan services by explaining terms, completing paperwork, and ensuring a smooth, customer-focused experience
• Process sales and loan activity accurately while following company and regulatory guidelines
• Evaluate merchandise for condition and value to support buying, selling, and loan decisions
• Maintain a clean, organized sales floor and merchandise displays
• Handle cash and negotiable items responsibly
• Support store operations, including basic opening/closing tasks
• Communicate clearly with customers and team members
• Complete required training and follow company policies
• Perform other duties as assigned

What We’re Looking For

• 18+ years old with a high school diploma, GED, or equivalent experience
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks
• Flexible retail schedule, including weekends and holidays
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided)
• Strong customer service skills and a team‑oriented mindset
• Basic math and computer skills; experience using retail checkout systems is a plus
• Willingness to assist customers or retrieve merchandise from exterior areas
• Bilingual applicants encouraged to apply

Commission Information

Associates can earn 2–8% commission based on individual performance. Full details are provided during the interview process.

Additional Information

The above outlines the general nature of the role and may be modified as needed. Employment offers require agreement to a binding arbitration process. Pay rates comply with all applicable minimum wage laws.

FirstCash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.