Retail Sales Associate $19/Hour

Major Bloom; Worcester (MA); Presencial; USD 22 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee discounts

Performance incentives

Resumo da oferta

Major Bloom is seeking a proactive Retail Sales Associate to guide customers through cannabis offerings and support daily operations on the Worcester sales floor. This role thrives in fast-paced environments, connecting with people, and promoting wellness through cannabis culture.

You’ll ensure a welcoming store atmosphere, share expert product knowledge, and assist with transactions, returns, and exchanges while upholding company protocols and compliance.

Qualificações

• Age 21 or older.
• Ability to pass CORI background checks.
• Flexible availability including evenings and weekends.
• Ability to stand for extended periods and perform repetitive tasks.
• Valid Driver’s License.

Responsabilidades

• Welcome customers with warmth and professionalism.
• Share product knowledge and make thoughtful recommendations.
• Process transactions using POS system with accuracy.
• Identify upsell opportunities to enhance customer experience.
• Maintain visual merchandising and keep the sales floor stocked.

Conhecimentos

Customer service

Retail experience

Communication

Bilingual (encouraged)

Team collaboration

Descrição da oferta de emprego

About Major Bloom

Major Bloom is an award-winning economic empowerment cannabis company rooted in social impact, community wellness, and authentic experiences. We’re more than a dispensary—we’re a cultural movement that connects plant-based healing with purpose.

About Major Bloom

Major Bloom is an award-winning economic empowerment cannabis company rooted in social impact, community wellness, and authentic experiences. We’re more than a dispensary—we’re a cultural movement that connects plant-based healing with purpose.

We believe a diverse team makes us stronger and do not discriminate in hiring or employment based on any protected characteristic under state or local law.

Position Summary

We’re seeking a proactive, customer-focused Retail Sales Associate to join our team. In this role, you’ll guide customers through our cannabis offerings, support daily operations, and help create an exceptional experience on the sales floor. This position is perfect for someone who thrives in fast-paced environments, enjoys connecting with people, and is passionate about cannabis culture and wellness.

What We’re Looking For

• A positive, welcoming attitude that energizes both customers and teammates
• Reliability and follow-through. You show up and deliver on commitments
• Patience and composure, especially during busy periods or challenging situations
• Adaptability and resourcefulness when handling unexpected challenges
• Strong judgment and professional maturity in all interactions
• Initiative. You act without waiting to be asked
• A collaborative spirit that supports and uplifts the team

What You’ll Do

• Welcome every customer with warmth, professionalism, and genuine care
• Share expert product knowledge and thoughtful recommendations tailored to customer needs
• Process transactions accurately using our POS system, including sales, returns, and exchanges
• Identify opportunities to upsell and cross-sell products that enhance the customer experience
• Maintain visual merchandising standards and keep the sales floor well-stocked and organized
• Support inventory management through regular checks, organization, and clean-up
• Handle cash and electronic payments with precision, ensuring full compliance with regulations
• Assist with opening and closing procedures as scheduled
• Complete delivery orders
• Serve as a greeter in the vestibule, welcome guests and verifying identification
• Strictly adhere to all cannabis compliance regulations and company protocols
• Actively participate in training sessions, team meetings, and product demonstrations
• Help onboard and mentor new team members
• Communicate openly and effectively with team leaders and supervisors

Note: This job description is not exhaustive. Additional responsibilities may be assigned as business needs evolve.

Qualifications

Required

• Age 21 or older
• Ability to pass required background checks (CORI)
• Flexible availability, including evenings and weekends
• Ability to stand for extended periods and perform repetitive tasks
• A valid Driver’s License

Preferred

• Previous retail or customer service experience
• Cannabis retail experience (helpful but not required)
• Strong interpersonal and communication skillsComfort with digital tools like POS and inventory systems
• Quick learner with a customer-first mindset
• Bilingual candidates strongly encouraged to apply
• Nights and weekends availability

Why Join Major Bloom?

• Be part of a mission-driven, equity-centered company making real impact
• Gain valuable experience in a rapidly growing, regulated industry
• Expand your cannabis knowledge and advance your career
• Enjoy employee discounts and performance incentives
• Work in an inclusive, collaborative team culture where you belong