Retail Sales Associate

Kroc Center; West Allis (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in West Allis, WI is seeking a friendly Retail Sales Associate to provide excellent customer service, keep the store organized, and create a welcoming shopping experience for customers and donors.

This part-time role requires availability evenings, weekends, and holidays as scheduled, on-the-job training, and a team-oriented environment with employee discounts and support programs.

Qualifications

• Friendly customer service experience is essential.
• Reliable attendance and punctuality required.
• Strong communication and teamwork skills.
• Basic math and computer skills needed.
• Ability to work a flexible schedule including evenings and weekends.
• High school diploma or current pursuit.

Responsibilities

• Greet customers and provide helpful service.
• Operate the register and process sales accurately.
• Open/close and balance the register as assigned.
• Restock merchandise and maintain neat displays.
• Assist in moving merchandise to the sales floor.
• Keep store clean, safe, and organized.
• Collaborate with team to achieve daily sales and production goals.

Skills

Customer service

Attendance & punctuality

Communication

Teamwork

Basic math

Basic computer skills

Flexibility

Physical stamina

Education

High school diploma or currently pursuing

Tools

Point of Sale (POS) system

Job description

Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled

Insurance & Financial Benefits

• 403(b) retirement savings plan (immediate eligibility)
• Voluntary life insurance options available

Paid Time Off (Pro-rated for part-time)

• Sick days with discretionary days

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We are looking for a friendly, dependable Retail Sales Associate to provide great customer service, keep the store organized, and help create a welcoming shopping experience for customers and donors.

What You’ll Do

• Greet customers and provide friendly, helpful service
• Operate the register and process sales transactions accurately
• Help open, close, and balance the register as assigned
• Restock merchandise and keep displays neat and easy to shop
• Help sort, prepare, and move merchandise to the sales floor
• Keep the store clean, safe, and organized
• Work with team members to support daily sales and production goals

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!

Additional Information

What You'll need

Required

• Ability to provide friendly customer service
• Reliable attendance and punctuality
• Basic communication and teamwork skills
• Basic math and computer skills
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
• Ability to stand and walk for most of the shift
• Ability to bend, reach, and lift or move merchandise throughout the day
• High school diploma or currently pursuing

Preferred

• Previous retail, cashier, customer service, or thrift store experience
• Experience using apoint of salesystem

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.