Retail Sales Associate

EZPAWN Illinois, Inc.; Waukegan (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Paid Time Off

Store Discount

Job summary

EZPAWN Illinois, Inc. in Waukegan, IL is seeking Retail Sales Associate / Retail Customer Service team members to lead the way in a fast-paced pawn retail environment.

You will interact with customers daily, handling sales, pawn loans, and extensions in a courteous, professional manner. Requirements include a high school diploma or GED, customer service or retail experience, and strong communication skills.

Qualifications

• High school diploma or GED required.
• Customer service, cashier, or retail experience required.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Must pass background check and drug test after offer.
• Knowledge of pawned items and sales a plus; bilingual a plus.

Responsibilities

• Greet customers and assist with sales in person and on the phone.
• Process sales, loans, and extensions.
• Perform opening and closing store duties.

Skills

Customer service

Retail experience

Communication skills

Teamwork

Multitasking

Sales

Bilingual

Background check

Policy compliance

Education

High school diploma or GED

Job description

Address: 3018 Belvidere Rd. Waukegan, Illinois 60085

Brand: EZPawn Pay range is based on experience from $15.00/hr to $17.00/hr

We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Urgently hiring immediately for Retail Sales Associate / Retail Customer Service (Pawnbroker)! Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast‑paced retail environment.

This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more.

As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Retail Sales Associate / Retail Customer Service (Pawnbroker): duties include, but are not limited to:

• Providing excellent customer service by greeting customers, interactingwith customersinpersonandonthephone
• Processing sales, loans, and extensions
• Performing opening and closing store duties

Requirements for the Retail Sales Associate / Retail Customer Service (Pawnbroker) role include:

• High school diploma or GED
• Customer service, cashier, or retail experience
• Excellent communication and interpersonal skills
• Work well independently and as member of a team
• Ability to multitask
• Able to pass a criminal background check and drug test (performed after a conditional offer)
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus

Be part of something bigger — EZCORP operates a diverse family of US brands, including EZPAWN, Value Pawn & Jewelry, Easy Pawn, USA Pawn, maX it Pawn, Premier Pawn, Cash Pawn, MaxPawnLuxury as well as many other regional brands, giving you the stability of a large organization with the community feel of a neighborhood business.

In addition to a great career, here are some of the other things we offer our Retail Sales Associate / Retail Customer Service (Pawnbroker):

• Free Health Insurance* Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours – Better Than Traditional Retail 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount

We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.

Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the S&P 1000 Index and NASDAQ Composite Index.