Retail Sales Associate

AAA Club Alliance; Warminster Township (Bucks County); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid parental leave

401k with company match

Paid time off (PTO)

Paid holidays

Volunteer opportunities + 1 volunteer/

Free AAA Membership

Learning reimbursement

Job summary

AAA Club Alliance is actively hiring for an experienced full-time Retail Sales Associate in Warminster, PA. The role emphasizes upselling AAA products, assisting members with travel planning, and handling peak-volume calls for Roadside Assistance.

You may also support cashiering, Tag and Title, and IDEMIA services when needed. The position offers a 37.5-hour work week, with up to three weeks of paid time off in year one, plus benefits.

Qualifications

• Required previous sales and customer service experience.
• Notary Public designation or willingness to obtain within 6 months.
• High school diploma or equivalent required.
• Satisfactory pre-employment and post-employment screenings.
• May require membership license as needed.

Responsibilities

• Consistently up-sell and cross-sell AAA products to members.
• Assist members in planning domestic travel vacations, including rentals and packages.
• Answer overflow Roadside Assistance calls during peak periods.
• Backup cashiering, Tag and Title, and IDEMIA services as needed.

Skills

Sales experience

Communication skills

Computer skills

Geography knowledge

Notary Public or willing to obtain

Education

High school diploma or equivalent

Notary Public designation or willingness to obtain within 6 months

Job description

AAA Club Alliance is actively hiring for an experienced full-time Retail Sales Associate!

The starting base compensation for this position is $ 17.18 to $21.97 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. This position is eligible to earn incentive pay, with an average payout of $162.00 - $389.00 per month.

Store hours from Monday–Friday: 8 AM–6 PM, Saturday: 8 AM–5 PM; 37.5 Hour Work Week No Sundays! Full-Time Retail Associates can accrue up to three weeks of paid time off during your first year.

Location Address: 602 York Road, Warminster, PA 18974

What our Retail Sales Associates do:

• Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
• Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
• Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
• Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

What you will need:

• Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
• Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
• Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
• Notary Public designation or willingness to obtain with 6 months of employment.
• Basic geography knowledge is beneficial.
• High school diploma or equivalent required Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.
• This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Benefits

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category: Sales Work from home or remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.

So that leaves one question, are you ready to make a difference?

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to [e-mail].