Retail Sales Associate

Bob's Discount Furniture; Urbana (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hourly pay with commissions

Medical, Dental, Vision insurance

Employer-paid Life Insurance

401(k) Profit Sharing

Paid time off (vacation, sick days,hol

Holidays, birthday

Employee Assistance Program

Exclusive Employee Discounts

Flexible retail schedules

Tuition reimbursement & development

Job summary

Bob's Discount Furniture in Urbana, MD is seeking a Retail Sales Associate - Guest Experience Specialist to help customers design their homes and deliver world-class service in a low-pressure, gimmick-free environment. Whether full-time or part-time, this role emphasizes customer engagement, product knowledge, and teamwork, with flexible schedules and uncapped commissions.

Earn first-year earnings typically ranging from $45,000 to $65,000.

Qualifications

• Energetic and self-motivated with strong interpersonal skills.
• Basic computer proficiency.
• Must be at least 18 years old.
• Ability to work a flexible retail schedule.

Responsibilities

• As a Retail Sales Associate - Guest Experience Specialist, help customers bring home design dreams to life.
• Deliver world-class service in a low-pressure, gimmick-free environment.
• Engage with customers, build relationships, and follow up to ensure satisfaction.

Skills

Customer Engagement

Active Listening

Relationship Building

Consultative Selling

Team Collaboration

Adaptability

Digital Tools & POS

Time Management

Job description

Job Title

Retail Sales Associate - Guest Experience Specialist

Job Overview

Our Retail Sales Associate - Guest Experience Specialists are a driving force behind Bob's Discount Furniture's success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob's. As a Retail Sales Associate - Guest Experience Specialist, you'll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere-just the way Bob's intended!

What You'll Bring to Bob's

At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of customer service ability, interpersonal skills, and a passion for helping others. If you enjoy working with people, are energized by a sales environment, and love home decor, this role is for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas:

Core Competencies & Expertise

• Customer Engagement and Active Listening
• Relationship Building and Client Follow-Up
• Consultative Selling and Product Knowledge Application
• Team Collaboration and Communication
• Adaptability to Retail Schedules and High-Energy Environments
• Comfort with Digital Tools and Point-of-Sale Systems
• Organization Skills and Time Management
• Problem Solving and Goal Orientation

Preferred Competencies & Skills

• Previous retail or commission-based sales experience
• Bilingual communication skills
• Passion for home design and interior decor
• Experience with customer relationship management tools or systems

Who We Are

At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.

Benefits & Perks

• Hourly Advance / Draw vs. Commission pay structure
• Medical, Dental, and Vision coverage
• Employer-paid and voluntary Life Insurance options
• 401(k) Profit Sharing Plan with generous match
• Paid time off including vacation, sick days, holidays, and your birthday!
• Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand)
• Exclusive Employee Discounts
• Flexible retail schedules
• Tuition reimbursement and professional development opportunities
• Pay: hourly advance with uncapped commissions. Expected first-year earnings typically range from $45,000 - $65,000 annually.

Our Culture & Core Values

At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!

Minimum Qualifications

• Energetic and self-motivated with strong interpersonal skills
• Basic computer proficiency
• Must be at least 18 years old to be considered for employment with Bob's
• Ability to work a flexible retail schedule

Physical Demands

• Ability to stand for long periods and move throughout the showroom
• Must be able to lift and move up to 50 lbs as needed

Diversity is a Core Value at Bob's

At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: hourly pay against commission

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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