Retail Sales Associate

EZCORP, Inc.; Town of Texas (WI); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Monthly UNCAPPED Bonus Potential

Job summary

EZPawn in Pasadena, TX is hiring Retail Customer Service Representatives / Pawnbrokers to join our team and grow with a structured career path. You will help customers with sales and pawn items and participate in our training programs.

The role offers competitive pay ($11–$15 per hour), uncapped bonus potential, benefits including free health insurance, a 401(k) with company match, generous PTO, and opportunities to advance from trainee to pawnbroker and beyond.

Qualifications

• High school diploma or GED required.
• Customer service, cashier, or retail experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Background check and drug test required.

Responsibilities

• Greet customers and assist with sales and pawnbroker transactions.
• Process sales, loans, and extensions.
• Perform opening and closing store duties.
• Provide friendly, courteous service to customers.

Skills

Customer service

Sales

Interpersonal skills

Multitask

Education

High school diploma or GED

Job description

Address: 3809 Shaver Pasadena, Texas 77504Brand: EZPawnPay range is based on experience from $11.00/hr to $15.00/hrWe want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!Hiring immediately for Retail Sales Associates / Retail Customer Service!Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the programContinue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hourExcel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) positionFollow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own storeIn addition to a great career, here are some of the other things we offer our Team Members:Free Health Insurance*Competitive WagesMonthly UNCAPPED Bonus Potential Paid on Store and Individual PerformanceGreat Working Hours401(k) with Company MatchGenerous Paid Time OffHoliday PayStore DiscountHere's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.Other Customer Service duties include, but are not limited to:Providing excellent customer service by greeting customers, interacting with customers in person and on the phoneProcessing sales, loans, and extensionsPerforming opening and closing store dutiesRequirements for the Customer Service Representative (Pawnbroker) role include:As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:High school diploma or GEDCustomer service, cashier, or retail experienceExcellent communication and interpersonal skillsWork well independently and as member of a teamAbility to multitaskAble to pass a criminal background check and drug testAdhere to all Company policies, procedures, and regulationsKnowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plusSales background, a plusBilingual, a plus*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.