Retail Sales Associate

Ashley Furniture Industries, LLC.; Tacoma (WA); On-site; USD 28,000 - 128,000; Full time

Job summary

A leading furniture manufacturer is looking for a Retail Sales Associate in Tacoma, WA. This role involves transforming guests into loyal customers through excellent service, managing sales orders, and meeting sales goals. Ideal candidates thrive in a fast-paced environment and have a passion for delivering exceptional customer experiences.

Benefits

401(k) Plan

Employee Discounts

Washington Paid Sick Leave

Qualifications

• Legally authorized to work in the US.
• At least 18 years old.
• Preferred 1 year customer service and/or sales experience.

Responsibilities

• Provide outstanding service experience and maintain professional presence.
• Process sales orders accurately and assist customers with credit applications.
• Meet and exceed sales goals while participating in inventory checks.

Skills

Customer Service

Sales Experience

Communication

Flexibility

Education

High School Diploma or equivalent

Job description

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Incentive Potential

$28,100 - $127,500

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.

Purpose at Ashley

As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you’re the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley’s products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.

What You’ll Do

• Thrives in an environment that rewards for delivering world-class service and delighting our guests.
• Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
• Accurately and efficiently process sales orders, adhering to cash handling protocols.
• Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions.
• Address customer concerns independently whenever possible
• Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists.
• Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks.
• Meet and exceed sales goals, align to KPI’s and performance standards.
• Complete any additional tasks as assigned by management.
  
  

What You Bring

• Legally authorized to work in the US.
• At least 18 years old.
• Ability to lift, tug, and pull 25 Ibs with or without accommodation.
• High school diploma or equivalent, preferred 1 year customer service and/or sales experience, preferred.
• Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to.
• Conveys information in a way that inspires action.
• Gets excited by developing and sharing fresh ideas.
• Ability to work flexible hours, including weekends and holidays.
• Communicates information in a motivating manner that prompts action.
• Flourishes in an environment that values exceptional service and customer satisfaction.
• Maintain reliable attendance.
  
  

Learn more about who we are and the causes we support here.

Apply now and find your home at Ashley!

Compensation: 120-day training hourly rate upon hire = $18.00 to $18.00; Following the training period, this position pays an hourly rate of $16.66 to $16.66. This position is eligible to earn weekly, and monthly incentives based upon sales. Incentive amounts range from 2% to 15% and differ based on product types.

Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes 401(k), accrual Washington Paid Sick Leave 1 hour for every 40 hours worked up to 52 hours and Employee Discounts. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Furniture and Home Furnishings Manufacturing

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