Retail Sales Associate (Early Morning) - Madison East Town Shopping Center

Gap Inc.; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join Gap Inc. as a Retail Sales Associate at Madison East Town Shopping Center, where you will engage customers and provide exceptional service, driving sales while upholding the brand's values. This role requires strong communication skills, retail passion, and flexibility to accommodate business needs.

Qualifications

• Good communicator able to effectively interact with customers.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and adaptable to a fast-paced environment.

Responsibilities

• Engage and connect with customers to provide excellent service.
• Promote customer loyalty through education about loyalty programs.
• Support sales operations and maintain organized work centers.

Skills

Communication

Customer Service

Problem Solving

Job description

Retail Sales Associate (Early Morning) - Madison East Town Shopping Center

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. .

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.

• Promote loyalty by educating customers about our loyalty programs.

• Seek out and engage with customers to drive sales and service using suggestive selling.

• Enhance customer experience using all omnichannel offerings.

• Be accountable to personal goals which contribute to overall store goals and results.

• Support sales floor, fitting room, cash wrap, back of house, as required.

• Maintain a neat, clean and organized work center.

• Handle all customer interactions and potential issues/returns courteously and professionally.

• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.

• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.

• Passionate about retail and thrive in a fastpaced environment.

• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

• Able to utilize retail technology.

• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

About the company

Gap Inc. is the largest specialty retailer in the United States, and is 3rd in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, of which 2,406 are located in the U.S.

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