Retail Sales Associate

Golden Nugget Hotel and Casino Lake Tahoe; Stateline (NV); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

401K

Opportunities for advancement

Employee discounts on dining, retail,,

Amusements and hotels

Job summary

Golden Nugget Hotel and Casino Lake Tahoe is seeking a Retail Sales Associate to deliver friendly, high‑level guest service and maintain the store's image in line with KEPP values.

You will greet customers, ring sales at the register, handle cash, maintain stock, assist in inventory, and support daily operations while working varied shifts including weekends and holidays. English proficiency and a polished appearance are required.

Qualifications

• Retail experience and customer oriented.
• Must be able to lift and move heavy objects.
• Must read, write, speak and understand English.
• Minimum age requirement is 21.
• Work varied shifts, including weekends and holidays.
• Excellent interpersonal and communication skills.

Responsibilities

• Greet customers and ring sales on the register.
• Answer phones promptly and take messages.
• Maintain floor standards and customer service.
• Stock, fold, and manage merchandise.
• Assist in physical inventory and housekeeping duties.
• Handle cash, including counting and settlement procedures.
• Perform other duties as needed.

Skills

Analytical skills

Problem solving

Administrative skills

Multi-tasking

Organizational skills

Prioritization

Interpersonal skills

Verbal communication

Written communication

Fluent English

Job description

Overview

It is the responsibility of the Retail Sales Associate to maintain a consistent image and a comfortable shopping environment for customers in keeping with the Golden Nugget standards. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity)

Responsibilities

• Greet all customers cheerfully; ring sales on the register, give correct change and sales receipt and bag merchandise.
• Promptly and courteously answer telephones within two rings and take accurate messages when necessary.
• Maintain floor standards, customer service standards and use selling skills.
• Fold, hang, and maintain stock on/in racks, shelves, glass cases and armoires.
• Assist in preparing for a physical inventory and work during physical inventory.
• Do shift housekeeping duties to include shelves, fixtures and glass areas.
• Order paper supplies (wrapping, boxes, bags, and tissue and office supplies).
• Cash out (includes counting cash, checks, charges, comps and completing settlement cards and envelope). Write information on cashier report and return drawer to satellite cage.
• Perform other duties and responsibilities as requested.

Qualifications

• Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.
• Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.
• Must be capable of lifting and moving heavy objects.
• Work varied shifts, including weekends and holidays.
• Must have good people skills and a well‑groomed appearance.
• Must read, write, speak and understand English.
• Must be able to perform basic math (addition, subtraction, multiplication and division).
• Excellent communication skills.
• Ability to work efficiently, independently and cohesively, consistently producing quality results.
• Minimum age requirement is 21.

Education And/or Experience

Retail experience and customer oriented.

Mathematical Skills

Basic math skills.

Language Skills

Must be able to speak and understand English.

Physical Demands

• Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Constantly walking up to distances of 500 ft. during shift.
• Frequently stooping, reaching.

Work Environment

• Work performed indoors in a climate‑controlled environment. There are occasional hot and cold temperature changes.
• While performing the duties of this job, the employee is regularly exposed to a smoke‑filled environment.
• Work with others in close spaces.
• Moderate to high noise levels.
• Walk/stand on tile/mats/carpet/cement.

Pay Range

USD $18.00 - USD $20.00 /Hr.

Tipped Position

This position does not earn tips

Benefits

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Disclaimer

The above information is intended as a high‑level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. #GNLT #GNLT