Retail Sales Associate

American Freight Furniture & Mattress; St. Albans (WV); On-site; USD 58,000 - 81,000; Part time

Job summary

An established industry player is seeking a Retail Sales Associate to join their dynamic team. This role is essential for enhancing customer experiences and driving sales through proactive engagement and consultative selling. As a key member of the sales team, you'll be responsible for understanding customer needs, maintaining product knowledge, and ensuring a well-merchandised sales floor. With flexible scheduling and opportunities for growth, this position offers a chance to thrive in a supportive environment. If you're passionate about customer service and sales, this is the perfect opportunity for you.

Qualifications

• Ability to identify customer needs and provide appropriate solutions.
• Proficient in processing transactions and maintaining product knowledge.

Responsibilities

• Enhance customer experience and drive sales through consultative assistance.
• Maintain a clean, orderly sales floor and assist with customer inquiries.

Skills

Customer Service

Sales Skills

Point of Sale System

Product Knowledge

Tools

Point of Sale System

Job description

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Description

The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.

Job Details

Description

The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.

The Retail Sales Associate Will Also

• Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
• Meet or exceed associate performance standards consistently
• Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
• Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
• Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
• Complete required training in the expected timeframe, and participate in ongoing learning opportunities
• Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
• Perform other duties as assigned
  
  

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Furniture and Home Furnishings Manufacturing

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