Retail Sales Associate - Shops at Saucon Valley

Gap Inc.; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Sales Associate who will play a crucial role in delivering an exceptional customer experience. You will engage with customers, promote loyalty programs, and utilize retail technology to enhance the shopping experience. This role requires a passion for retail, effective communication, and the ability to thrive in a fast-paced environment. Join a team that values respect, collaboration, and continuous improvement, and be part of a company that is a leader in the specialty retail sector.

Qualifications

• Ability to engage with customers and provide excellent service.
• Experience in retail technology and problem-solving.

Responsibilities

• Drive sales and customer engagement through suggestive selling.
• Maintain a clean and organized work environment.

Skills

Customer Service

Communication Skills

Retail Technology

Problem Solving

Education

High School Diploma

Job description

Retail Sales Associate - Shops at Saucon Valley

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product knowledge and use your experience to educate, inform, inspire, and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean, and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom, and office, and lift up to 30 lbs.

About the company

Gap Inc. is the largest specialty retailer in the United States and is third in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, of which 2,406 are located in the U.S.