Retail Sales Associate

Gone; Seattle (WA); On-site; USD 27,552 - 35,817; Full time

Job summary

A sustainable goods company is seeking a Retail Sales Associate in Seattle to enhance customer experiences and drive sales through unique product engagement. You will play a key role in promoting eco-friendly practices while working closely with customers. The role requires exceptional organizational skills and flexibility to adapt to various tasks. If you have a passion for retail and sustainability, this opportunity will allow you to thrive in a dynamic team environment.

Qualifications

• Ability to juggle multiple tasks while maintaining customer focus.
• Willingness to continuously learn and share best practices.
• Strong interpersonal and listening skills.

Responsibilities

• Advertising products through social media and other channels.
• Establishing relationships with customers to provide tailored recommendations.
• Becoming a subject matter expert on specific product areas.

Skills

Exceptional organizational skills

Sales knowledge

Customer service

Adaptability

Job description

Gone was founded in 2024 by Seattle-based founders Nick Huzar and Yash Wagh, who bring decades of experience in local commerce, logistics, and retail.

We do the work to keep things out of landfills. Our team is here to provide another option for getting rid of things you no longer use. We provide complimentary pickup at no cost and do all the heavy lifting, literally and figuratively. Our goal is to reduce waste and circulate neglected items including gently used household goods, office furniture, and other recyclable products.

The on-site Retail Sales Associate will be responsible for 2 key areas of the business:

• Advertising (think social media, posting, maybe Lives or videos)

Your love and knowledge of sales & providing an exceptional customer experience combined with your detail oriented and a bias for action work ethic, will be a cornerstone for your success in this role. People often comment on your ability to juggle multiple priorities. You care about the details and are aware that small things do matter. You take pride in communicating and sharing ways to be more efficient and innovative.

Schedule Requirement & Hourly Wage

• This is an on-site only opportunity at our Renton store (right near Southcenter).
• Must be available during weekends and weekdays, day shifts are typically 10 - 6:30 p.m (may change in the future, flexibility is important).
• 40 hours per week with eligibility for overtime in the future
• Hourly Wage $20-$26 p/h DOE

Deliverables you’ll be measured on:

• Finding unique ways to sell our products, hitting key targets and goals.
• Engaging and establishing relationships with customers and be able to provide tailoredrecommendations and solutions, whether in-store or online; sharing the unique stories behind our products and emphasizing their environmental impact and sustainability.
• Becoming a subject matter expert (go to person) on a topic/trend/brand you are passionate about (Mid Century, antiques, office furniture, electronics, sports equipment …) and sharing your knowledge with other team members - and especially with customers.

Experience you’ll bring to the team:

• Exceptional organizational dexterity – you can pivot quickly between tasks (moving items, pickups & deliveries, organizing, restocking, pricing, posting/sharing pictures and videos ..) and not lose momentum or your ability to provide exceptional customer service.
• Willingness to continuously develop (yourself and others) and understand and share industry best practices.
• Sense of humor, personal integrity, and appreciation for the power of teamwork.
• Strong listening and interpersonal skills.

Please communicate your interest in this opportunity by submitting your resume. Ideally you’ll also include a brief cover letter communicating why you’re interested in joining our team and your ideal schedule.

We are aware there are other opportunities for you to consider and appreciate your interest in Gone. Our commitment to you is that if we engage you, we will provide thoughtful consistent communication and you will always be kept apprised of the getting-to-know-you-process (aka interview process). We look forward to hearing from you. No Agencies or 3rd parties.

About Us

At Gone, we believe in unlocking hidden value in the everyday items we no longer use. In American homes alone, there’s over half a trillion dollars worth of unused goods gathering dust, and it’s time we changed that. With over $590 billion in unused goods—$4,500 worth per household across 131 million households, we aim to make extracting value easier and faster for you.

The overall recommerce market is growing more than four times faster than the traditional retail industry, highlighting the growing demand for sustainable, circular solutions. Yet, decluttering and redistributing unused items remains time-consuming and inefficient, especially when you have a lot to clear out quickly. That’s where we come in. Gone reimagines the process, helping people quickly, efficiently, and profitably rid their homes of excess goods.

Our Vision:

Gone.com, the recommerce hub of the world.

The global shift towards recommerce, where repurposing becomes the industry standard, is driving us forward. We’re fostering a circular economy by offering convenient, customer-focused, and elevated services that make it easier than ever to give new life to gently used items.

Our Mission:

Building the largest local recommerce supply chain

Our technology reimagines the entire landscape of consumer goods by providing a turnkey system to manage the removal and redistribution operations of stagnant, gently used items. Together with our partners, we are solving the need to drive preference for recommerce and reduce waste in our local neighborhoods.

• 25% of U.S. households with a 2-car garage can’t park their cars inside due to clutter.
• 10% of the U.S. population rents storage units.
• Despite our homes being 30% larger than in the 1950s, family sizes are shrinking.
• The average American now moves 7 times in their lifetime, often accumulating more things along the way.
• Baby boomers, totaling 72 million people, are downsizing and faced with managing large collections of possessions.

Gone is driven to solve these challenges by creating a seamless system that allows you to reclaim the value in your items while minimizing waste. Together with our partners, we are reshaping the landscape of consumer goods and supporting a more sustainable, re-commerce-driven future.

Gone provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gone complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

Gone expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gone’s employees to perform their job duties may result in discipline up to and including discharge.