Retail Sales Associate

My Wireless; Santa Ana (CA); On-site; USD 36,100 - 61,000; Full time

Benefits offered by this job

Commission and bonus schedule

Ongoing paid training

Medical, Dental and Vision coverage

401(K) Retirement Program

Paid Vacation Time

Job summary

My Wireless in Santa Ana, CA, seeks a motivated Retail Sales Associate to join our dynamic retail team. You will provide top-notch customer service and assist customers in selecting the right AT&T products. The role offers a strong base pay and opportunities for commission and growth.

Ideal candidates will possess retail experience, a flexible schedule, and excellent communication skills. With benefits including ongoing training and a robust health package, you can build a rewarding career with My Wireless.

Qualifications

• Experience in retail or customer-facing sales environment is required.
• Ability to work flexible hours including evenings, weekends, and holidays is required.
• Must be at minimum 18 years of age and legally able to work in the US.

Responsibilities

• Engage with customers and educate them on available products.
• Meet and exceed personal performance goals and standards.
• Maintain a fun, clean, and exciting work environment.

Skills

Retail experience

Customer service skills

Communication skills

Interpersonal skills

Bilingual

Education

High School diploma or equivalent

Job description

Job Details: Location: CA - Santa Ana, CA 92706 | Position Type: Full Time | Salary: $36,100 - $61,000 Base+Commission/year

My Wireless, an AT&T Authorized National Retailer, is currently looking for driven, dynamic, and coachable individuals to join our growing retail team as a Retail Sales Associate. As a My Wireless Retail Sales Associate, you will help provide the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless.

Benefits and Perks

• Strong base pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence
• Ongoing paid training
• Exciting career paths and growth potential
• Uncapped commission program when meeting or exceeding sales goals
• Medical, Dental and Vision coverage
• Life Insurance
• 401(K) Retirement Program
• Paid Vacation Time
• Total Pet Plan and Pet Insurance
• Employee Assistance Program
• Discounts on our latest devices and AT&T service plans
• Welcome kit of fun gear to get you started that includes 2 AT&T work shirts and personal protective equipment
• Exclusive sales contests and incentives for hitting key AT&T initiatives

Daily Responsibilities

As a My Wireless Retail Sales Associate, your day‑to‑day will include engaging with My Wireless customers, educating them on available AT&T products and services, and guiding your customer through the buying process.

Key Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance
• Help customers make buying decisions by delivering outstanding customer service
• Training and developing your skills to become a top My Wireless Retail Sales Associate, which leads to opportunities on our management team
• Maintain a fun, clean and exciting work environment for customers and team members
• Work as a team member so together you exceed personal and team goals
• Participate in marketing activities designed to maximize your selling opportunities each day

Qualifications

• Experience in retail or customer-facing sales environment (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Highly effective communication and interpersonal skills (Required)
• Bilingual (Preferred but may not be required depending on location)
• Experience prospecting through outbound calls (Preferred)
• Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent (Required)

Physical Demands

The physical demands described here are representative of those that must be met by an employee with or without reasonable accommodation to successfully perform the essential functions of this job. While performing the duties of this job, most of the time is spent standing and walking around, moving about for prolonged periods of time, and occasionally lifting and moving objects of up to 10 pounds. The employee is frequently required to reach with hands and arms. Other movements may include climbing ladders, balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise. Dexterity is required. Specific vision abilities required by this job include being able to work with small parts in mobile phones and being able to look at a computer screen for prolonged periods of time.

Equal Opportunity Employment

My Wireless is an equal opportunity employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws.