Retail Sales Associate

KrocQuincy; Rockford (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Paid vacation, sick time, and holidays

Optional life insurance

403(b) retirement savings plan

Access to voluntary benefits

Employer funded pension plan

Employee discount

Employee assistance program

Job summary

The Salvation Army Thrift Store in Rockford, IL is seeking a friendly Retail Sales Associate to provide great customer service, keep the store organized, and help create a welcoming shopping experience for customers and donors.

You'll greet customers, operate the register, balance the till, restock merchandise, and maintain a clean, safe store. Training is provided, including paid training and ongoing coaching, with a schedule that includes evenings, weekends, and holidays.

Qualifications

• Ability to provide friendly customer service.
• Reliable attendance and punctuality.
• Basic communication and teamwork skills.
• Basic math and computer skills.
• Flexible schedule, including evenings, weekends, and holidays as needed.
• Ability to stand and walk for most of the shift.
• Ability to bend, reach, and lift or move merchandise.

Responsibilities

• Greet customers and provide friendly, helpful service.
• Operate the register and process sales transactions accurately.
• Balance the register as assigned.
• Restock merchandise and keep displays neat and shop-friendly.
• Help sort, prepare, and move merchandise to the sales floor.
• Keep the store clean, safe, and organized.
• Collaborate with team to hit daily sales goals.

Skills

Customer service

Attendance

Teamwork

Math skills

Computer skills

Flexibility

Education

High school diploma or pursuing

Tools

POS system

Job description

Location: Rockford IL Pay: $15.00 per hour Job Type: Part-time Schedule: 24 hours per week, including evenings, weekends, and holidays as scheduled

• Paid vacation, sick time, and holidays, prorated by scheduled hours
• Optional voluntary life insurance
• 403(b) retirement savings plan
• Access to additional voluntary benefit options
• Employer funded pension plan for eligible employees

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We are looking for a friendly, dependable Retail Sales Associate to provide great customer service, keep the store organized, and help create a welcoming shopping experience for customers and donors.

What You’ll Do

• Greet customers and provide friendly, helpful service
• Operate the register and process sales transactions accurately
• Help open, close, and balance the register as assigned
• Restock merchandise and keep displays neat and easy to shop
• Help sort, prepare, and move merchandise to the sales floor
• Keep the store clean, safe, and organized
• Work with team members to support daily sales and production goals

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment

Employee Discount, Employee Assistance Program, and more!

Additional Information

Qualifications-

Required

• Ability to provide friendly customer service
• Reliable attendance and punctuality
• Basic communication and teamwork skills
• Basic math and computer skills
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
• Ability to stand and walk for most of the shift
• Ability to bend, reach, and lift or move merchandise throughout the day
• High school diploma or currently pursuing

Preferred

• Previous retail, cashier, customer service, or thrift store experience
• Experience using a point of sale system

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.