Retail Sales Associate

Virginia Museum of History & Culture; Richmond (VA); On-site; USD 17,000 - 24,000; Part time

Job summary

The Virginia Museum of History & Culture seeks a Retail Sales Associate for the museum shop to support on-site and e-commerce aspects, provide excellent guest service, and help with inventory and events.

This seasonal, part-time role requires weekend availability; the position runs through January 2027, with a 9-5 style schedule on weekends and holidays when the museum is open.

Qualifications

• Knowledge of point of sale systems and retail best practices.
• Ability to effectively multi-task on the sales floor.
• Maintain a clean well-stocked sales floor.
• Excellent customer service, communication, and organizational skills.

Responsibilities

• Assist the Retail Coordinator in on-site and e-commerce sales, stocking, shipping and inventory management
• Create a positive work environment and be a visible presence in the museum store
• Support ongoing museum programs, events, and work with the Events & Hospitality Services team to provide retail support for facility rentals, events, and meetings
• Available to work on weekends and holidays that the museum is open. The standard schedule for this position will be 9:00 AM – 5:00 PM on Saturdays and Sundays, plus additional days if needed.
• Performs other duties as assigned.

Skills

POS systems

Multitasking

Store upkeep

Customer service

Job description

Position Description

Updated October 27, 2026

Title:

Retail Sales Associate (Seasonal/Temporary)

Division:

Events & Hospitality - Retail

Reports to:

Director of Events & Hospitality

Position Status:

Part-time; Non-Exempt

Salary Range/Pay Rate:

$15.00/hour

Whether igniting a passion for the study of the past, empowering an interest in civic engagement, or providing an introduction to the Commonwealth, the Virginia Museum of History & Culture offers meaningful experiences for all. Whatever the role, your work here helps bring Virginia's story-past, present, and future-to life.

If you are curious, creative, and passionate about preserving and sharing Virginia history, your next chapter starts now!

Position Summary

The Virginia Museum of History & Culture (VMHC) seeks a qualified candidate for the position of Retail Sales Associate who has an authentic interest in the mission and work of the VMHC. The ideal candidate will play a vital role in supporting retail sales in the museum shop and have experience in customer service, strong organizational skills, and a passion for history is a plus! This is a forward-facing, in person position that will require active, ongoing engagement with guests, colleagues and other visitors to the Museum

Duties & Responsibilities

• Assist the Retail Coordinator in on-site and e-commerce sales, stocking, shipping and inventory management
• Create a positive work environment and be a visible presence in the museum store
• Support ongoing museum programs, events, and work with the Events & Hospitality Services team to provide retail support for facility rentals, events, and meetings
• Available to work on weekends and holidays that the museum is open. The standard schedule for this position will be 9:00 AM – 5:00 PM on Saturdays and Sundays, plus additional days if needed.
• Performs other duties as assigned.

Knowledge, Skills & Abilities Necessary

• Knowledge of point of sales systems as well as retail best practices
• Ability to effectively multi-task on the sales floor
• Maintain a clean well-stocked sales floor
• Excellent customer service, communication, and organizational skills

Education & Experience Requirements

• Previous retail experience, preferably in a museum setting
• E-commerce experience preferred

Notes & Special Requirements

• This is a temporary position through the end of January 2027.

Founded in 1831 as the Virginia Historical Society, the VMHC, a private, non-profit organization, is the oldest museum and cultural organization in Virginia, and one of the oldest and most distinguished history organizations in the United States. The museum cares for a renowned collection of more than nine million items representing the far-reaching story of Virginia.

The Virginia Historical Society is an Equal Opportunity Employer.

Salary: $15.00 per hour