Retail Sales Associate

LensCrafters; Orlando (FL); On-site; USD 25,000 - 34,000; Part time

Job summary

LensCrafters is seeking a Part-Time Sales Associate to provide an exceptional shopping experience and build brand loyalty. You will greet customers, share product knowledge, and maintain visual standards while supporting stock and operations.

This role emphasizes strong communication, multitasking, and a customer-first attitude within Macy’s department stores. Ideal candidates have at least 1 year of sales or customer service experience, are self-motivated, and are comfortable working in a

Qualifications

• 1 year of previous sales or customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment while creating an amazing customer experience.
• Self-motivated, team player.

Responsibilities

• Greet and serve customers to promote an excellent shopping experience.
• Inform merchandisers and managers about stocking needs and product availability.
• Maintain visual standards as directed by management and the company.
• Resolve customer issues and involve management when needed.
• Assist with opening and closing duties as required.
• Comply with company rules, regulations, and code of conduct.
• Attend and participate in occasional meetings.
• Be punctual and communicate potential obstacles to the manager.

Skills

Sales experience

Communication skills

Multitasking

Team player

Job description

Requisition ID: 939032Store #: 005200 LensCrafters

Position: Part-Time

Total Rewards: Benefits/Incentive Information

LensCrafters is bringing its optical retail experience to Macy’s department stores in the U.S.

Macy’s and Luxottica, a world leader in eyecare, have a successful history together. Our relationship is built around a shared mission of providing customers with the highest quality products, a passion for style and a broad brand portfolio able to meet diverse consumer choices. At LensCrafters, we feel the world deserves a thoughtful and caring partner who understands that true vision care is a synergy of trusted eye care and exceptional eyewear.

LensCrafters reinforces Macy’s commitment to the health and wellness of its customers. Eye health is critical to everyone’s personal well-being, and easy in-store access to LensCrafters optometrists, personalized service and fashionable product assortment dovetail well with Macy’s strengths.

If you share our love for the customers we serve, the sense of sight, and the work we do, this is the place for you to build a rewarding practice.

Job Description

GENERAL FUNCTION

As a Sales Associate, your objective will be to provide an exceptional shopping experience that will encourage positive customer connections and brand loyalty.

Major Duties And Responsibilities

• Promote an excellent customer experience, including but are not limited to:
  • Greeting and serving customers
  • Inform merchandisers/managers on stocking needs
  • Ensure all visual standards set forth by management and the company are always maintained
  • Problem-solve for any customer issues and loop in management for assistance
• Manage complex customer service situations by applying a high touch level of assistance to VIP clientele on a regular basis and in turn ensure VIP clientele retention
• Remain up-to-date and educated on current product assortment to serve as an informed ambassador of the brand
• Actively listen and act on any instructions given by management or superior as defined by management at any time
• Occasionally assist with opening and closing duties as needed
• Comply with professional regulations, internal rules and code of conduct set forth by the company and management
• Attend and participate in occasional work meetings
• Hold yourself accountable for shift punctuality and proactively communicate to manager if obstacles arise
• Serve as an ambassador to the brand by leveraging your innate sensibility, style, and pre-established connection to the local and broader communities where our brands’ culture flourishes

Basic Qualifications

• 1 year of previous sales or customer service experience
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
• Self-motivated, team player

Pay Range: - 21.74

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail] .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.