Retail Sales Associate

Staples; Novi (MI); On-site; USD 16,531,000 - 22,042,000; Part time

Benefits offered by this job

Flexible part-time hours

Weekly pay

Associate discounts on merchandise

401(k) plan with company match

Dental and vision insurance

Paid time off

Career growth opportunities

Discounts at retailers and restaurants

Job summary

Staples in Novi looks for a Sales Associate who delivers exceptional customer service, helps shoppers find products, and handles returns or online pickups with a friendly, team-oriented attitude.

The role supports a flexible part-time schedule, weekly pay, employee discounts, and growth opportunities within a welcoming retail culture.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Must be able to engage with customers and understand their needs.
• Collaborate in a high paced, sometimes stressful environment.
• Manage conflict in a cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Ability to lift/move 10–50 pounds, climb ladders, stand and walk.

Responsibilities

• Multitask on cashier, sales, and merchandising responsibilities.
• Respond quickly and resourcefully to customer requests and concerns.
• Create a positive, inviting environment for customers.
• Understand and use basic selling skills to engage and present solutions.
• Handle returns and online pick-ups.
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned).

Skills

Customer service

Retail sales

Communication

Team collaboration

Multitasking

Flexible scheduling

Conflict resolution

POS experience

Education

High school diploma or equivalent

Tools

POS system

Job description

Sales Associates

provide exceptional customer service with our customers’ needs in mind. You’ll help customers find products, provide solutions, and handle returns or online pickups. You’ll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Help both your customers and your store win.

• Multitask on cashier, sales, and merchandising responsibilities
• Respond quickly and resourcefully to customer requests and concerns
• Create a positive, inviting environment for customers
• Understand and use basic selling skills to engage and present solutions
• Handle returns and online pick-ups
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Must be able to and want to engage with customers and understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
• Preferred but not required: customer service or cashier experience in a retail environment

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.