Retail Sales Associate

Bonobos; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An innovative menswear brand is seeking a Retail Sales Associate to join their vibrant team. This role focuses on providing exceptional customer experiences in a unique retail setting, where personal connections and fit expertise are paramount. With a mission to inspire customers through personalized service and a best-in-class product assortment, this position offers a dynamic work environment that values collaboration and creativity. Ideal candidates are customer-obsessed, fit-focused, and thrive in a team-oriented atmosphere. Join a company that celebrates individuality and fosters a culture of positivity and growth.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401(k) with Company Match

Merchandise Discount

Paid Time Off

Parental Leave

Qualifications

• 1-3 years of sales or relevant experience required.
• Knowledge of men's fashion, fabrics, styles, and fit is essential.

Responsibilities

• Deliver exceptional customer experiences and maximize personal sales results.
• Cultivate an environment of genuine customer connection.

Skills

Sales Experience

Customer Service

Knowledge of Men's Fashion

Communication Skills

Time Management

Education

High School Diploma

Relevant Experience

Job description

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About PHOENIX

P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

Overview

About PHOENIX

P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

About Bonobos

We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations. Our Guideshops are in -real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.

The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. We've created a culture where collaboration and communication are paramount, all while making time for fun and celebrating extraordinary efforts.

Guideshop Name

Brookfield Place

Responsibilities And Qualifications

Bonobos is seeking a Guide , otherwise known as Retail Sales Associate , in our Guideshop .

A Guide is our version of a retail sales associate who is customer-obsessed, fit-focused, incentive-driven , and a sales powerhouse. Our G uides bring their knowledge to the forefront and deliver exceptional customer experience in a unique retail setting. At Bonobos , we offer a best-in-class product assortme nt t hat incl udes a full wardrobe of better-fitting men's clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based st ore . D on't t hink t radit ional retail; what we're b uildi ng you ha ven't seen b efore.

Key Responsibilities

• Responsible for delivering exceptional customer experiences and maximizing personal sales results
• Cultivate an environment of genuine customer connection where all customers feel welcome, heard , and valued
• Generate leads for current and future Bonobos business
• Consistently achieve personal sales goals
• Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays
  
  

Essential Qualifications

• Have 1-3 years of sales or relevant experience
• Knowledge of men's fashion, fabrics, styles, and fit
  
  

Preferred Qualifications (Skills And Abilities)

• Collaborative , work well in a team setting an d driven by relationship building
• Self-starter that values self-awareness, intellectual honesty, judgement, empathy and positive energy
• P ossess strong time management and organizational skills
• Strong communicat or and skilled at written and verbal communication
  
  

Benefits And Compensation

PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads
  
  

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Ful-time and part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan.

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

Pay Range

$17.00 - $25.00 per hour

Closing

If you would like to know more about the California Consumer Privacy Act click here.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to [e-mail] and let us know the nature of your request and your contact information.

Notification to Agencies : Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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