Retail Sales Associate

Sorrel River Ranch; Moab (UT); On-site; USD 17,000 - 25,000; Full time

Job summary

Sorrel River Ranch seeks a dependable General Store Clerk for JJ’s Mercantile, our scenic riverfront retail outlet near Moab. You will greet customers, prepare coffee and grab-and-go items, handle sales at the POS, restock shelves, and keep the store clean and welcoming.

The role emphasizes accuracy, friendly service, and adherence to food-safety standards. Flexible schedule including days, nights, weekends, and holidays may be required.

Qualifications

• Must have Food Handler’s Certification.
• Basic math and cash-handling skills.
• Ability to multitask and stay organized in a busy environment.
• Strong communication and customer service skills.
• Food safety and sanitation knowledge is a plus.
• Ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Greet customers and provide friendly, helpful service.
• Operate the POS system (Shopify) and handle cash/card transactions accurately.
• Prepare and serve coffee, espresso drinks, and simple food items.
• Stock and rotate grab-and-go foods, pastries, beverages, and retail items.
• Maintain clean displays, coffee station, and food areas.
• Follow food safety and sanitation guidelines.
• Monitor inventory and communicate restocking needs.
• Assist with opening and closing duties as scheduled.
• Support kitchen and store team during busy periods.
• Work efficiently to meet daily production goals and peak hours.
• Collaborate with staff to ensure appealing displays.
• Ensure products meet quality and appearance standards.

Skills

Customer service

Cash handling

Multitasking

Communication

Time management

Attention to detail

Stamina

Education

Food Handler’s Certification

Job description

About JJ’s Experience

Sorrel River Ranch, a Four Diamond luxury guest ranch located along the scenic Colorado River is surrounded by 2,000-foot-high cliffs, buttes, and mesas. This exclusive 240-acre riverside oasis is 17 miles from Moab, 21 miles from Arches National Park and 43 miles from Canyonlands National Park. JJ’s Mercantile, an old-fashioned general store along scenic Highway 128, is reminiscent of days gone by. Located at the entrance of Sorrel River, it is a one-stop-shop for a full range of groceries; from farm-fresh vegetables, eggs, butter and fresh daily made bread; treats, snacks and other necessities along with curated gifts, camping gear and Sorrel River Ranch and JJ’s Mercantile branded apparel.

Position Overview

We’re looking for a dependable and customer-focused General Store Clerk to join our team. This role is the face of the store—helping customers, preparing coffee and grab-and-go items, handling sales, and keeping the store clean, stocked, and welcoming. If you enjoy working with people in a fast-paced, community-focused environment, this could be a great fit.

Position Responsibilities

• Greet customers and provide friendly, helpful service
• Operate the point-of-sale (POS - Shopify) system and handle cash and card transactions accurately
• Prepare and serve coffee, espresso drinks (if applicable), and simple food items
• Stock and rotate grab-and-go food, pastries, beverages, and retail merchandise
• Maintain clean and organized displays, coffee station, and food areas
• Follow food safety, sanitation, and health guidelines
• Monitor inventory levels and communicate restocking needs
• Assist with opening and closing duties as scheduled
• Support kitchen and store team as needed during busy periods
• Work efficiently to meet daily production goals and peak hours
• Collaborate with store staff to ensure displays are stocked and appealing
• Ensure products meet quality, taste, and appearance standards
• Follow food safety, sanitation, and hygiene regulations
• Monitor inventory and report ingredient or supply need
• Clean and maintain baking equipment and work areas
• Must be able to work a flexible schedule including days, nights, weekends & holidays
• Perform any other job-related duties as assigned

Education/Experience

• Previous retail, café, or customer service experience preferred (but not required)
• Comfortable handling food and beverages (Food Handler’s Certification mandatory)
• Basic math and cash-handling skills
• Ability to multitask and stay organized in a busy environment
• Strong communication and customer service skills
• Food safety and sanitation knowledge (Food Handler’s Certification is mandatory)
• Ability to work independently and manage time effectively
• Strong attention to detail and consistency
• Ability to stand for long periods and lift to 50 lbs.

We thank all applicants; however, only those selected for an interview will be contacted.

Applicants who do not already have legal permission to work in the United States will not be considered.

Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.