Retail Sales Associate

Ballast Wax; Illinois; On-site; USD 26,174 - 41,328; Part time

Benefits offered by this job

Paid Time Off

Medical insurance

401(k) with employer match

Ongoing training and mentorship

Job summary

A beauty services company in Illinois is seeking a Guest Service Associate to enhance guest experiences and support a vibrant team environment. The role offers a compensation package of $19–$30/hour, with training and development opportunities. Ideal candidates will have customer service experience, a positive mindset, and be available for some weekend shifts. Flexible scheduling and benefits like paid time off and medical insurance are provided.

Qualifications

• 1+ year of experience in customer service or retail.
• Availability for one weekend shift and flexible weekdays.
• A passion for beauty and helping others.

Responsibilities

• Deliver exceptional guest experiences and build confidence.
• Support the center as needed with reliable transportation.
• Engage in ongoing training and mentorship.

Skills

Customer service experience

Communication skills

Sales experience

Job description

Guest Service Associate – European Wax Center

Schedule: In Person | Part Time (18-25 Hours/Week) & Full-Time (30 + Hours/Week)

Compensation: Base pay + bi-weekly sales commissions & performance bonuses = Total earning potential of $19–$30/hour

Ready to Build Confidence and Deliver Exceptional Guest Experiences?

Guest Service Associate and play a key role in helping people feel amazing, every single day.

Whether you're new to the industry or bringing years of customer service expertise, this is a place where you'll grow, thrive, and be recognized.

What We Offer

What You Can Expect to Earn:

We're all about setting clear, achievable goals-and rewarding our team when they meet them. Here's what our compensation package looks like:

Base Pay: $16/hr depending on experience

Commission Potential: Earn $5–$8/hr extra with Wax Pass sales

Additional Performance Bonuses: Up to $90 per pay period

Average Total Pay:

• $19–$24/hr: Entry-level or early career in retail/hospitality
• $23–$30/hr: 1–3 years' experience with a proven sales track record

Growth & Support

• Ongoing training, mentorship, and career path to Lead GSA, Assistant Center Manager, and beyond
• 30-60-90 day structured onboarding to set you up for success

Work-Life Balance & Benefits

• Flexible scheduling with consistent shifts
• Paid Time Off for Full Time and Part Time
• Medical insurance for Full Time (55% employer contribution)
• 401(k) with employer match for Full Time and Part Time

What We're Looking For

We want individuals who are natural leaders, motivators, and team players. Here's what will set you apart:

• A passion for beauty, wellness, and helping others
• Positive, proactive mindset with strong communication skills
• 1+ year of experience in customer service or retail (sales experience a plus!)
• Availability for one weekend shift and some flexible weekdays
• Reliable transportation and readiness to support the center as needed

Why Join Us

We're not just another beauty brand. We're a fast-growing team under new ownership with a clear vision: to help you grow while delivering top-tier guest experiences. Whether you're early in your retail and customer service journey or a seasoned pro, you'll have the tools and support to succeed.

We value initiative, innovation, and authentic personalities. We want associates who are confident, take pride in their performance, and genuinely enjoy helping people feel their best.

What's Next

• Video Interview – Let's chat!
• Experience Our Services – Visit the center and get waxed like a guest. We want you to see what we're all about.
• Mutual Fit – If it clicks, let's grow together.

About Us

At European Wax Center, we don't just provide waxing services-we create confidence-boosting experiences. We focus on skincare education, consistent guest care, and a supportive community known as STRUT.

Legal and EEO

This role is offered by Ballast Wax Services, LLC, an independent franchisee of European Wax Center. As an equal opportunity employer, we value diversity and do not discriminate based on any protected status.