Retail Sales Associate

Christina Greene LLC; Houston (TX); On-site; USD 30,000 - 50,000; Part time

Job summary

An upscale jewelry company is seeking a part-time Retail Sales Associate in Houston, TX. The ideal candidate should have proven retail experience, strong communication skills, and the ability to maintain high customer satisfaction. Responsibilities include sales support, customer engagement, and assisting with wholesale outreach. This role offers flexibility in scheduling and the opportunity to engage with a diverse clientele. Join the team at Christina Greene LLC and help create a personalized shopping experience for customers.

Qualifications

• Proven work experience in retail sales.
• Ability to handle customer issues with a calm composure.
• Strong communication and interpersonal skills.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales customer service.
• Process all purchases and returns at POS in a timely manner.
• Build a strong customer base and reach out via phone and text.

Skills

Customer service skills

Communication skills

Retail sales experience

Interpersonal skills

Tools

Shopify

Job description

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Christina Greene is an upscale collection of artisan-crafted jewelry designed with semi-precious stones and inspired by her travels around the world. Christina Greene is rapidly expanding and in search of Retail Sales Associate who can also assist in wholesale outreach.

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales customer service
• Welcome customers to the store and answer their questions
• Fulfill online orders as they come in and assist with any back-of house needs
• Follow and achieve sales goals placed by sales manager
• Maintain store appearance, including cleaning and organizing of displays and merchandise
• Help with merchandising store when needed and provide creative input
• Work at trunk shows, outside of store, to generate sales
• Remain knowledgeable on products offered in store and online
• Process all purchases and returns at POS in a timely, organized manner
• Work as a team player to create a positive atmosphere for all customers and team members
• Build professional relationships with customers, remember names of regulars and personalize their experience based on prior visits
• Build a strong customer base and continuously reach out to them via phone calls and text messages to update them on new merchandise and events
• Ability to conduct research on industry trends, competitors, and potential buyers
• Can communicate with wholesale clients, along with answering inquiries and product information
• Supporting in wholesale order fulfillment processes, including data entry, order tracking, and coordinating with suppliers and logistics
• Assist in managing wholesale accounts, including processing orders, tracking shipments, and handling customer inquiries
• Support the Wholesale Manager in outreach efforts to potential retail partners
• Prepare and update wholesale materials, such as line sheets, catalogs, and order forms
• Help maintain accurate records of inventory levels and monitor stock availability for wholesale accounts

Qualifications:

• Proven work experience in retail sales
• Ability to handle customer issues with a cool and calm composure
• Basic understanding of sales principles and customer service
• Previous experience with Shopify a plus
• Strong communication, interpersonal skills, friendly, and enthusiastic
• Availability to work flexible hours, including weekends and holidays

Job Type: Part-time

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Apparel and Fashion

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