Retail Sales Associate

Saludos Hispanos; Horn Lake (MS); On-site; USD 14,000 - 66,000; Full time

Job summary

Saludos Hispanos is seeking a friendly Retail Sales Associate to enhance the customer experience and drive profitable sales through proactive consultative assistance and solid product knowledge.

You will work with customers to identify needs, navigate our website, and process transactions while maintaining a clean, well merchandised floor. Flexible full-time and part-time schedules are available.

Qualifications

• Day, evening, and weekend availability for full-time roles.
• Flexible scheduling for part-time openings.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Identify customer needs and provide solutions.
• Meet or exceed performance standards.
• Understand website navigation and leverage technology to assist customers.
• Maintain knowledge of merchandise, features, benefits, and options.
• Process transactions in the POS system, including returns and exchanges.
• Complete required training within the expected timeframe.
• Partner with other selling and sales support associates and cashiers to provide superior customer service.
• Perform other duties as assigned.

Skills

Customer service

Active listening

Sales skills

Tech literacy

Cash handling

Tools

POS system

Job description

The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.

The Retail Sales Associate will also:

• Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
• Meet or exceed associate performance standards consistently
• Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
• Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
• Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
• Complete required training in the expected timeframe, and participate in ongoing learning opportunities
• Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
• Perform other duties as assigned

Job Types: Full-time, Part-time

Pay: $10.00 - $48.00 per hour

Shift

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range

• Weekend availability

People with a criminal record are encouraged to apply