Retail Sales Associate

Sunglass Hut; Hoffman Estates (IL); On-site; USD 23,419 - 34,440; Part time

Benefits offered by this job

Employee discounts

Job summary

Sunglass Hut in Hoffman Estates, IL is seeking a Casual Part-Time sales associate to deliver exceptional customer service, share expertise on eyewear, warranties, and add-ons, and help customers find the perfect shade. You will stay current on trends, demonstrate brand knowledge, and build lasting relationships through friendly, proactive service, both in-store and online.

If you are reliable, flexible, and able to stand for extended periods, with 2+ years in retail and a passion for luxury

Qualifications

• High school diploma or equivalent.
• 2+ years of retail sales experience.
• Excellent communication and interpersonal skills.
• Must be punctual and reliable.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail.
• Ability to stand for extended periods and lift up to 25 pounds.
• Experience in eyewear or luxury retail preferred.

Responsibilities

• Provide outstanding customer service to clients and ensure a memorable shopping experience.
• Stay up-to-date on trends and product knowledge through training sessions and workshops.
• Display in-depth knowledge of the brand, warranties and optical add-on features.
• Build and maintain relationships with clients, including follow-up communication.
• Meet and exceed sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized store environment on sales floor and back-of-house areas.
• Provide omnichannel support across online and in-store services.
• Understand and adhere to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Skills

Customer service

Product knowledge

Communication

Sales targets

Team player

Problem solving

Organizational skills

Reliability

Multitasking

Analytical thinking

Education

High school diploma

Tools

POS system

Job description

Job Title

Casual Part-Time

Store

Store # 00C181 Sunglass Hut SGO

Responsibilities

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Display in-depth knowledge of the brand, warranties and optical add-on features offered to all customers.
• Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross‑selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back‑of‑house areas.
• Provide omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in‑store services.
• Understand and adhere to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Basic Qualifications

• High school diploma or equivalent.
• 2+ years of experience in retail sales, preferably in the eyewear and/or luxury retail industry.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
• Must be punctual and reliable. Timeliness and dependability are essential.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail, with the ability to multi‑task in a fast‑paced environment.
• Demonstrated ability to achieve sales targets and exceed customer expectations.
• A team‑player who is collaborative with others, adaptable, supportive, respectful and open to feedback.
• A natural problem‑solver and analytical thinker, who can identify issues, evaluate solutions and implement effective strategies to overcome challenges.
• Ability to stand for extended periods and lift up to 25 pounds.

Preferred Qualifications

• Experience operating a POS system.
• Luxury sales or eyewear industry experience.

Compensation & Benefits

Pay Range: $16.79 – $25.18 per hour.

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EEO Statement

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.