Retail Sales Associate

1915 South / Ashley; Greensboro (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive commission-based pay

Comprehensive benefits package

Paid Time Off

401(k) retirement plan with company-mâ

Tuition Assistance

Employee discounts on furniture

Career development and promote-from-in

Job summary

1915 South / Ashley is seeking a Retail Sales Associate to deliver an exceptional guest shopping experience by building relationships and understanding guest needs. You will present solutions and actively participate in coaching to improve performance while maintaining a clean, organized store.

The role emphasizes guest satisfaction, timely follow-up, and accurate order review, with a commission-based pay structure and benefits supporting long-term employment.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Retail sales, furniture or home goods preferred.
• KPI-driven role with performance standards in sales and service.

Responsibilities

• Greet and assist guests throughout their shopping journey.
• Present products and solutions that create value for guests.
• Meet or exceed sales performance standards and KPIs.
• Follow selling processes and participate in coaching and training.
• Conduct timely customer follow-up to support sales and satisfaction.
• Take payments and assist with financing or payment options.
• Maintain store cleanliness and organization.

Skills

Customer service

Sales

Education

High school diploma or equivalent

Job description

Retail Sales Associate

Position Summary

The Retail Sales Associate (RSA) is responsible for delivering an exceptional guest shopping experience by building relationships, understanding guest needs, and presenting solutions that create value. This role focuses on connection, service, and follow‑up while consistently meeting minimum performance standards through key performance indicators (KPIs).

Job Duties

• Greet and assist guests throughout their shopping journey.
• Present products and solutions that create value for all guests.
• Meet or exceed minimum performance standards and KPIs, including sales, finance, bedding, protection, and delivery.
• Follow established selling processes and best practices.
• Actively participate in coaching, training, and development opportunities.
• Conduct timely and consistent customer follow-up to support the sales process and guest satisfaction.
• Review orders for accuracy prior to submission.
• Take payments and assist guests with financing or payment options.
• Partner with leadership and support teams to resolve guest questions or concerns.
• Maintain store cleanliness and organization through assigned areas of responsibility.

Required Qualifications

• Education: High school diploma or equivalent, required.
• Experience: Retail sales, specifically furniture, preferred.

Physical and Work Environment Requirements

• Physical Demands: Standing/walking for extended periods; occasional lifting.
• Work Environment: Retail Sales Floor
• Schedule: Weekdays, Weekends, and Holidays, as required.

Benefits

• Compensation: Competitive commission‑based pay with performance bonuses
• Benefits: Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance
• Paid Time Off: Paid vacation and sick leave
• Retirement: 401(k) retirement plan with company matching contributions
• Tuition Assistance: College tuition support through Thomas University
• Employee Discounts: Generous employee discounts on furniture
• Career Development: Long‑term career advancement opportunities with a strong promote‑from‑within culture. Many of our leaders at 1915 South began their careers here‑ when you join us, you’re not just taking a job, you’re building a future!