Retail Sales Associate

1915 South; Greensboro (NC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Commission-based pay

Performance bonuses

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Life insurance

401(k)

Tuition assistance

Employee discounts

Career development

Promote from within

Job summary

The Retail Sales Associate at 1915 South delivers an exceptional guest shopping experience by greeting customers, understanding needs, and presenting furniture solutions that create value.

You’ll follow established selling processes, participate in coaching and training, support financing options, process orders, and help keep the store clean and organized while meeting KPIs and contributing to a strong promote-from-within culture.

Qualifications

• High school diploma or equivalent required.
• Retail sales experience in furniture (preferred).

Responsibilities

• Greet and assist guests throughout their shopping journey.
• Present products and solutions that create value for all guests.
• Meet or exceed minimum performance standards and KPIs.
• Follow established selling processes and best practices.
• Participate in coaching, training, and development opportunities.
• Conduct timely and consistent customer follow-up to support the sales process.
• Review orders for accuracy prior to submission.
• Take payments and assist guests with financing or payment options.

Skills

Retail sales experience

Education

High school diploma or equivalent

Job description

Retail Sales Associate

Position Summary

The Retail Sales Associate (RSA) is responsible for delivering an exceptional guest shopping experience by building relationships, understanding guest needs, and presenting solutions that create value. This role focuses on connection, service, and follow‑up while consistently meeting minimum performance standards through key performance indicators (KPIs).

Job Duties

• Greet and assist guests throughout their shopping journey.
• Present products and solutions that create value for all guests.
• Meet or exceed minimum performance standards and KPIs, including sales, finance, bedding, protection, and delivery.
• Follow established selling processes and best practices.
• Actively participate in coaching, training, and development opportunities.
• Conduct timely and consistent customer follow-up to support the sales process and guest satisfaction.
• Review orders for accuracy prior to submission.
• Take payments and assist guests with financing or payment options.
• Partner with leadership and support teams to resolve guest questions or concerns.
• Maintain store cleanliness and organization through assigned areas of responsibility.

Required Qualifications

• Education: High school diploma or equivalent, required.
• Experience: Retail sales, specifically furniture, preferred.

Physical and Work Environment Requirements

• Physical Demands: Standing/walking for extended periods; occasional lifting.
• Work Environment: Retail Sales Floor
• Schedule: Weekdays, Weekends, and Holidays, as required.

Benefits

• Compensation: Competitive commission‑based pay with performance bonuses
• Benefits: Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance
• Paid Time Off: Paid vacation and sick leave
• Retirement: 401(k) retirement plan with company matching contributions
• Tuition Assistance: College tuition support through Thomas University
• Employee Discounts: Generous employee discounts on furniture
• Career Development: Long‑term career advancement opportunities with a strong promote‑from‑within culture. Many of our leaders at 1915 South began their careers here‑ when you join us, you’re not just taking a job, you’re building a future!