Retail Sales Associate

Floor & Decor

Fort Myers (FL)

On-site

USD 17,047 - 24,280

Part time

14 days+

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Benefits offered by this job

Bonus opportunities

Career advancement opportunities

401k with discretionary company match

Medical, Dental, Vision, Life insurance plans

Job summary

A leading home improvement retailer in Fort Myers is seeking a Retail Sales Associate to provide exceptional customer service and assist with product recommendations. This role offers competitive pay starting at $15.00/hour, with both full-time and part-time positions available. Ideal candidates will be friendly, enthusiastic, and able to thrive in a busy environment. Previous customer service experience is preferred.

Qualifications

Must be 18 years or older.
Customer service experience preferred.
Ability to work well under pressure.

Responsibilities

Connect with customers and recommend products.
Maintain cleanliness and safety in assigned areas.
Process customer transactions accurately.

Skills

Friendly and enthusiastic

Excellent communication and listening skills

Ability to handle multiple tasks

Hard-working

Job description

Overview

Retail Sales Associate at Floor & Decor. Base pay from $15.00 per hour with higher starting pay available based on experience.

Purpose: Floor & Decor’s Sales Associates play a key role in providing customers with friendly, accurate service and helping them find products to complete their project. Maintain a fast-paced, safe environment by keeping sales departments clean and well stocked. Full-Time and Part-Time Positions Available.

Qualities We Look For

Friendly and enthusiastic
Entrepreneur and hard-working
Honest and accountable
Excellent communication and listening skills

Essential Job Functions

Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
Provide above and beyond customer service and exceed customer expectations when assisting customers.
Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
Work in cooperation with management and team members to achieve sales goals.
Process customers at checkout using point of sale (POS) system.
Process customer refunds and exchanges according to established guidelines.
Follow established cash, check and credit card acceptance procedures.
Create price tags and merchandise signs. Stock, tag and display merchandise.
Act and work in a manner consistent with the company’s core values.
Demonstrate and understand compliance with the company’s safety processes.
Answer telephone according to the company guidelines.
Be available to assist in other areas of the store as needed.
Work in a fast-paced environment with accuracy.

Minimum Eligibility Requirements

Must be 18 years or older.
Knowledge of basic math skills.
Customer service experience.
Ability to handle multiple tasks and work well under pressure.
Some positions may require completion of forklift certifications through Floor & Decor.
Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Working Conditions

While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

Ability to exert 30 – 60 pounds of force occasionally, and/or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Note

Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Store Hours

Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee Stock Purchase Plan
Referral Bonus Program
A personal holiday and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Note: Seniority level and job function listings present on the page are retained for reference; this refinement focuses on core role content.

Seniority level