Retail Sales Associate

Floor & Decor; Glendale (AZ); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Job summary

A leading home improvement retailer is seeking a Retail Sales Associate to provide friendly, accurate service and support customers in finding products for their projects. Responsibilities include connecting with customers, maintaining store cleanliness, and assisting at checkout. Ideal candidates are enthusiastic, possess strong communication skills, and can thrive in a fast-paced environment. This role offers opportunities for both full-time and part-time positions.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.

Responsibilities

• Connect with customers and recommend products.
• Provide above-and-beyond customer service.
• Maintain store area cleanliness and organization.

Skills

Friendly and enthusiastic

Excellent communication and listening skills

Ability to handle multiple tasks

Job description

Overview

Join to apply for the Retail Sales Associate role at Floor & Decor.

This job description includes base pay information, role purpose, required qualifications, essential duties, working conditions, and benefits.

Base Pay

This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.

Purpose

Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast-paced, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available.

Qualities We Look For

• Friendly and enthusiastic
• Entrepreneur and hard-working
• Honest and accountable
• Excellent communication and listening skills

Essential Job Functions

• Connect with customers, ask about their projects, recommend products, and excite customers about their purchase.
• Provide above-and-beyond customer service and exceed customer expectations when assisting customers.
• Maintain in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs. Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance with the company’s safety processes.
• Answer telephone according to company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast-paced environment with accuracy.

Minimum Eligibility Requirements

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require completion of forklift certifications through Floor & Decor.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Working Conditions

• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

• Ability to exert 30–60 pounds of force occasionally, and/or 20–30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Additional Information

Store Hours: Monday - Friday 7:00 AM - 8:00 PM; Saturday 8:00 AM - 7:00 PM; Sunday 10:00 AM - 6:00 PM. Benefits & Rewards include bonus opportunities, career advancement opportunities, relocation opportunities, 401k with discretionary company match, Employee Stock Purchase Plan, Referral Bonus Program, personal holiday and Volunteer Time Off, and medical, dental, vision, life and other insurance plans (subject to eligibility criteria).

Note: This job description does not constitute an employment agreement and is subject to change by the employer at its sole discretion.