Retail Sales Associate

Floor & Decor; City of Rochester (NY); On-site; USD 22,730 - 28,929; Part time

Benefits offered by this job

Bonus opportunities

401(k) with company match

Medical, Dental, Vision insurance

Job summary

A leading retail company is seeking a Retail Sales Associate in Rochester, NY. This role involves connecting with customers, providing exceptional service, and maintaining a clean store environment. The ideal candidate should be friendly, possess strong communication skills, and have prior customer service experience. Opportunities are available for both full-time and part-time positions, with benefits including bonus potential and a 401(k) plan.

Qualifications

• Must be 18 years or older.
• Basic math skills.
• Customer service experience.

Responsibilities

• Connect with customers, recommend products and excite them about their purchase.
• Provide above and beyond customer service.
• Maintain assigned areas clean and shoppable.

Skills

Friendly and enthusiastic

Excellent communication and listening skills

Job description

Retail Sales Associate – Floor & Decor.

Purpose

Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project.

Our Sales Associates contribute to a fast‑paced, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor.

Full‑time and part‑time positions available.

Required Qualities

• Friendly and enthusiastic
• Entrepreneur and hard‑working
• Honest and accountable
• Excellent communication and listening skills

Pay Range

$16.50 – $21.00

Essential Job Functions

• Connect with customers, ask about their projects, recommend products and excite them about their purchase.
• Provide above and beyond customer service and exceed expectations when assisting customers.
• Maintain the in‑stock condition of assigned areas and keep it clean, shoppable and safe.
• Work with management and team members to achieve sales goals.
• Process customers at checkout using POS system.
• Process refunds and exchanges per guidelines.
• Follow cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs; stock, tag and display merchandise.
• Act consistently with the company’s core values.
• Adhere to the company’s safety processes.
• Answer telephone per company guidelines.
• Assists in other store areas as needed.
• Work accurately in a fast‑paced environment.

Minimum Eligibility Requirements

• Must be 18 years or older.
• Basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certification.
• Where permissible, heavy equipment certification requires drug testing.

Working Conditions (Travel & Environment)

• Occasionally exposed to a warehouse environment and moving vehicles; noise typically quiet to moderate.

Physical/Sensory Requirements

• Ability to exert 30–60 pounds occasionally, 20–30 pounds frequently, or up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Frequent standing, walking, reaching, climbing, balancing, stooping, kneeling, crouching or crawling.

Store Hours

Monday – Friday: 7:00 AM – 8:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM

Pickup Hours

Monday – Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM

Benefits & Rewards

• Bonus opportunities & career advancement at every level.
• 401(k) with company match, Employee Stock Purchase Plan, Referral Bonus Program.
• Medical, Dental, Vision, Life, and other insurance plans (subject to eligibility criteria).

Work‑Life Balance

• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off that starts on Day 1.

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion, sex (including pregnancy), ethnicity, citizenship, and any other protected class. This policy applies to all areas of employment, including recruitment, hiring, compensation and benefits.

Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Sales and Business Development

Industries

Retail