Retail Sales Associate

Bob's Carpet and Flooring; Florida; On-site; USD 30,000 - 42,000; Full time

Job summary

Bob's Carpet Mart in Lakeland, FL seeks a driven Retail Sales Associate to deliver first-class customer experiences. You will help customers select products, provide support through installation, and ensure accurate orders and payments in the system.

The role requires a high school diploma or GED, a friendly, reliable, and outgoing attitude, and the ability to work a 40-hour week including weekends. EOE and E-Verify participation are noted.

Qualifications

• Customer service excellence and friendly attitude.
• Clear communication, both written and verbal.
• Proven ability to drive sales and meet goals.
• Attention to detail in transactions and paperwork.

Responsibilities

• Develop rapport with customers and match them with products and services.
• Provide stellar service throughout the buying process, including installation support.
• Visit job sites to measure for products and assess installation needs.
• Enter customer orders and payments into the system accurately.

Skills

Customer service

Communication

Sales skills

Detail oriented

Education

High school diploma or GED

Job description

Are you driven to success through meeting and exceeding goals?

Bob's Carpet is looking to add a talented sales associate to our Lakeland location. Our Retail Sales Associates provide a first-class experience by offering excellent products and customer service to meet each customer's specific needs.

Responsibilities include:

• Develop a rapport with our customers and pair them with the best products and services to meet their needs
• Provide stellar customer service throughout the entire buying process including installation. Address and solve concerns immediately.
• Visit job sites to measure for products and assess installation needs
• Enter customer orders and payments into our computer system accurately and timely
• Maintain the cleanliness and visual appeal of the showroom
• Promote and share product knowledge among the other sales consultants
• Accurately complete all necessary paperwork to process customer orders in a timely manner
• Maintain confidentiality of pricing and internal operations
• Adhere to all company policies and procedures

Requirements

• Time and Detail oriented,
• Friendly,
• Outgoing,
• Able to communicate on a professional level with individuals or groups both verbally and in writing
• Reliable transportation for use when home measurements are required
• Ability to work a 40-hour work week with a varied schedule which includes weekends.

Qualifications:

• High school diploma or GED equivalent.
• Must be able to lift up to 20 lbs

Bob's Carpet is an EOE and participates in the Federal E-Verify Program.