Retail Sales Associate

Floor & Decor; Fullerton (CA); On-site; USD 23,763 - 28,929; Full time

Benefits offered by this job

Bonus opportunities at every level

Career advancement opportunities

401k with discretionary company match

Medical, Dental, Vision, Life and other Insurance Plans

Job summary

A leading home improvement retailer in California is seeking Sales Associates to deliver exceptional service and support customers in their projects. Ideal candidates should be enthusiastic, possess excellent communication skills, and have a strong work ethic. The position offers both full-time and part-time opportunities, with a pay range between $17.25 and $21.00 per hour. Join a dynamic team that values learning and customer satisfaction.

Qualifications

• Must be 18 years or older.
• Customer service experience is required.
• Knowledge of basic math skills.

Responsibilities

• Connect with customers and recommend products.
• Provide exceptional customer service.
• Maintain cleanliness and organization in sales areas.

Skills

Friendly and enthusiastic

Excellent communication and listening skills

Entrepreneurial and hard-working

Ability to handle multiple tasks and work well under pressure

Job description

Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor.

Full-Time and Part-Time Positions Available.

• Friendly and enthusiastic
• Entrepreneur and hard-working
• Honest and accountable
• Excellent communication and listening skills

Pay Range: $17.25 - $21.00

Job Summary

Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor.

Full-Time and Part-Time Positions Available.

Qualities We Look For

• Friendly and enthusiastic
• Entrepreneur and hard-working
• Honest and accountable
• Excellent communication and listening skills

Essential Job Functions

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs. Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance of the company’s safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Minimum Eligibility Requirements

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require completion of forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Working Conditions

• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

• Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

Benefits & Rewards

• Bonus opportunities at every level
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• A personal holiday and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)